Orbi WiFi 7 RBE973
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Re: Cax30 Last night it died.

iRoberto
Aspirant

Cax30 Last night it died.

Exactly same problem here.
Last night it died.
There is no way to interface with the modem.
My guarantee expired 1 month and 1/2 ago.
Really upsetting.

Message 1 of 12
FURRYe38
Guru

Re: Cax30 Last night it died.

Try a factory reset on the CAX30 and setup using a wired PC and web browser:

https://community.netgear.com/t5/Cable-Modems-Gateways/Nighthawk-CAX30-I-just-downloaded-v1-4-11-2/t...

Message 2 of 12
iRoberto
Aspirant

Re: Cax30 Last night it died.

I reset it more than 10 times.
I have no access to WIFI: I get the WIFI is not found.  Lights are on though.
I cannot use ethernet. When I plug in the cable the port's light does not even turn on.
It is def. bricked!

And I am mad!

iR

Message 3 of 12
iRoberto
Aspirant

Re: Cax30 Last night it died.

I cannot access the modem to downgrade it.
I reset it more than 10 times.

I have no access to WIFI: I get the WIFI is not found.  Lights are on though.
I cannot use ethernet. When I plug in the cable the port's light does not even turn on.
It is def. bricked!

Please do not remove my post again.

iR

Message 4 of 12
iRoberto
Aspirant

Re: CAX30 I cannot access the modem to downgrade it

I cannot access the modem!!!!

I reset it more than 10 times.
I have no access to WIFI: I get the WIFI is not found.  Lights are on though.
I cannot use ethernet. When I plug in the cable the port's light does not even turn on.
It is def. bricked!

iR

Message 5 of 12
iRoberto
Aspirant

Re: Cax30 Last night it died.

Any suggestion????

I reset it more than 10 times. Using different ways/times.
I have no access to WIFI: I get the WIFI is not found.  Lights are on though.
I cannot use ethernet. When I plug in the cable the port's light does not even turn on.
It is def. bricked IMO!

iR

Message 6 of 12
FURRYe38
Guru

Re: Cax30 Last night it died.

I've passed your case on to a NG moderator. 

I recommend you reach out to a forum moderator and ask for help there. RMA comes to mind if everything has been tried.

@DarrenM 

Message 7 of 12
iRoberto
Aspirant

Re: Cax30 Last night it died.

I privately messaged you, last night.

iR

Message 8 of 12
iRoberto
Aspirant

Re: Cax30 Last night it died.

Sorry I meant @DarrenM 

iR

Message 9 of 12
FURRYe38
Guru

Re: Cax30 Last night it died.

Message 10 of 12
iRoberto
Aspirant

Re: Cax30 Last night it died.

Tried TFTP about 15 times with different timings. Can't connect!
Tried NMRPFLASH, it asks to plugin the cable.

It is def. bricked badly!

 

iR

Message 11 of 12
FURRYe38
Guru

Re: Cax30 Last night it died.

https://community.netgear.com/t5/Cable-Modems-Gateways/My-Nighthawk-CAX30-Cable-Modem-Router-is-not-...


@iRoberto wrote:

Tried TFTP about 15 times with different timings. Can't connect!
Tried NMRPFLASH, it asks to plugin the cable.

It is def. bricked badly!

 

iR


 

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