New to nighthawk ac1900

[MikeFra]

Hello and hope you can help, just got a new nighthawk ac1900 and when searching for router on iPhone 2 come up but when searching by blue ray player 1 comes up. Are both the same speed? Thanks

[netwrks]

Typically, DVD players only support 2.4ghz. How are your SSID's labeled?  You should become acquainted with the R7000 documentation here - Hopefully, you have changed the default router login password and the wireless passphrases?

[MikeFra]

I have no idea what ssids are and how do you change any of the passwords or network names. Just went from dsl to cable today. Live in the sticks and finally have other isp options. Please tell me what to do. Just called Best Buy cause that's where I got it and they have no idea. Which is faster? The regular network that pops up or the -5g one. My phones and tablets all found 2 and Apple TV also found 2. Please help

[StephenB]

SSIDs are the two network names (for instance the one that ends in -5G)

5G is faster when you are close to the router, so it's usually the best choice when you see it.  

Both work, so there's no worries if the one that doesn't end with -5G is the only option.

[MikeFra]

Ok as of now I have everything on the regular one without the dash. That's cause all the blu ray players found them. Was thinking of putting all phones and tablets on the 5g one don't know. Thanks a bunch

[StephenB]

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@MikeFra wrote:
Was thinking of putting all phones and tablets on the 5g one...

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They will get faster speeds if you do.  But the distance 5G reaches is shorter.

If you have an R7000 you can turn on the smartconnect feature.  Then the -5G will go away (only one network name will appear), and the devices+router will pick the one the like best. So you could try that.

If you don't have an R7000 let us know what you do have.

[MikeFra]

AC1900

[IrvSp]

There should be TWO different SSID's on the ROUTER unless SMART CONNECT is enabled, then they are the same (both the 2.4Ghz and 5Ghz SSID) with the same passphrase.

From the Router homepage click on WIRELESS on the left side and you'll see all that info.

Speeds are determined by the ISP as far as Down/Up load speeds. Connection speeds are determined by the network adapter in the devices.

More than likely the DVD is only a single speed device and it would then ONLY show the 2.4Ghz SSiD. Meanwhile the iPhone is a dual-band device and it will see both the 2.4Ghz and 5Ghz SSID.

They will both provide the SAME Internet and LAN access speeds, but the major difference is the SIGNAL STRENGTH the further away you are from the router, and the distance the from the router the signal can be seen. In General the 5Ghz SSID will be stronger closeby but will not reach as far as the 2.4Ghz.

[MikeFra]

Ok now making sense. Like I said the installer did everything for me today and haven't looked at any setup procedures

[MikeFra]

Quick guide does say c7000