C6300 keeps dropping wifi

[Clark01]

Hi,  

I am hoping I can get some help here.  This is my second C6300 modem ( I returned the first one for the same issue) and everyday (literally) the modem drops all connected wifi devices but wired connections work flawlessly.  I have several devices connected via wifi and not a single one can detect the wireless network.  I have green lights across the board and I have rest the modem, power cycled the device, and tried just about everything that I can think of and the results remains the same.  NO wireless network detected for any device in my home.  Can someone please help?  I have read a few forum post and this seems to be an extremely common issue that has yet to be fixed by Netgear.  I never had this problem eith my Arris or my Linksys, so I am starting to get frustrated that I've spent $200 on modem that only allows wired internt connects (did i somehow go back in time to 1996?)

[Smith3993 · Accepted solution]

I fought this problem for months and finally discovered that the problem for me was the PSP (Power Save Polling) feature of my Windows laptop, which is not supported by this router. In short, when the laptop's wifi adapter would "sleep" in power saving mode, it would basically block all connections to the router, and I would lose all connections (phones etc.) on the 2.5G channel that the laptop was using. To fix this, go to your Device Manager, click on Network Adapters, right click on wireless adapter, click properties, click Power Management, and UNselect "Allow the computer to turn off this device to save power". Mine has worked flawlessly ever since doing this. Hope this helps.

[DarrenM]

Hello Clark01

Have you tested by changing the SSID to something different or even test if you can see the network by removing the password?

DarrenM

[Smith3993 · Accepted solution]

I fought this problem for months and finally discovered that the problem for me was the PSP (Power Save Polling) feature of my Windows laptop, which is not supported by this router. In short, when the laptop's wifi adapter would "sleep" in power saving mode, it would basically block all connections to the router, and I would lose all connections (phones etc.) on the 2.5G channel that the laptop was using. To fix this, go to your Device Manager, click on Network Adapters, right click on wireless adapter, click properties, click Power Management, and UNselect "Allow the computer to turn off this device to save power". Mine has worked flawlessly ever since doing this. Hope this helps.