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Netgear M2 unstable Internet Connection

EmmTwo
Tutor

Netgear M2 unstable Internet Connection

I used to own an M1 mobile router, I was very happy with. When that one died I went for the newer M2 and problems started. Sonos speakers (wired & wifi) started intermttently dropping out (losing connection to streaming services, especially Apple Music) also streaming apps on mobile devices (iphone/ipad) started to show SSL errors (intermittent connection failures) when playing (especially Apple Music). This never happened with the M1. Other internet services (youtube, browsing, gaming) are fine … Any advice?
Message 1 of 10
plemans
Guru

Re: Netgear M2 unstable Internet Connection

Is it just the M2 by itself or do you have it connected to a router?

Message 2 of 10
EmmTwo
Tutor

Re: Netgear M2 unstable Internet Connection

It just the M2.
Message 3 of 10
plemans
Guru

Re: Netgear M2 unstable Internet Connection

Are you using icloud relay or private mac/ip address on ios devices? If so, disable that and try it

Message 4 of 10
EmmTwo
Tutor

Re: Netgear M2 unstable Internet Connection

Will look at that but even if I had how would that influence SONOS playback?
Message 5 of 10
plemans
Guru

Re: Netgear M2 unstable Internet Connection

If icloud relay is sending everything through apple servers and back, it could be causing delays/issues. Plus I know sonos has issues with mesh systems because they use virtual mac's for the mesh nodes. (the sonos forums have a bunch of posts about issues with it). Maybe the private mac is causing issues. Tough to know exactly but worth trying

Message 6 of 10
EmmTwo
Tutor

Re: Netgear M2 unstable Internet Connection

Icloud relay was already off (Beta feature).
Message 7 of 10
EmmTwo
Tutor

Re: Netgear M2 unstable Internet Connection

Private wifi was on, turned it of now.
Message 8 of 10
plemans
Guru

Re: Netgear M2 unstable Internet Connection

Did it help?

Message 9 of 10
EmmTwo
Tutor

Re: Netgear M2 unstable Internet Connection

Not really
Message 10 of 10
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