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DGN2200 no internet connection with different devices

Bovese
Novice

DGN2200 no internet connection with different devices

Hi everyone
I just bought a N300 Wireless DSL Modem Router - DGN2200 and I experience the problem, that I cannot access the internet with more than one device (currently online with my MacBook pro) at the time. My devices (MacBook Pro, MacBook Air, iPhone 4, HP EliteBook notebook and two Samsung S3 phones) connect to the router but not to the internet.
I managed to do the following settings which I hoped to be the right ones after reading through different threads in here.
Internet set up --> Internet IP Address: get dynamically from ISP
Domain Name Server Address: get automatically from ISP
NAT: enable
Router MAC Address: Use default Address

Wireless set up: --> Enable SSID Broadcast
Region: Europe (I'm living in Switzerland)
Channel: Auto
Mode: Up to 145 Mbps
Security Options: WPA2-PSK (AES) --> I tried WPA-PSK (TKIP) + WPA2-PSK (AES) but then the internet connection with my macbook pro got lost.

LAN Setup --> IP Address: 192.168.0.1
IP Subnet Mask 255.255.255.0
RIP Direction: Both ways
RIP Version: RIP_2B

Use Router as DHCP Server: Yes
Starting IP from 192.168.0.2 to 192.168.0.254

Do I have to change some other settings or what can I do to make it work?
Thanks! B
Message 1 of 12
wcalifas831
Prodigy

Re: DGN2200 no internet connection with different devices

Did you try updating the firmware? Maybe that will solve those issues. Also if you update the firmware don't forget to reset the router.
Message 2 of 12
Bovese
Novice

Re: DGN2200 no internet connection with different devices

Thanks for your answer! Yes, I did try it with an update. No luck 😞
Message 3 of 12
durairaj
Novice

Re: DGN2200 no internet connection with different devices

Hi
instead of choosing
Router MAC Address: Use default Address. Try to check the Use computer mac address and also verify the vpi and vci values
Message 4 of 12
Bovese
Novice

Re: DGN2200 no internet connection with different devices

Thanks a lot for your help. I'm not really familiar with all this vpi and vci stuff but i think this is for adsl connections. But i got a cable one (over the TV plug). However adsl settings are on vpi 8 and vci 35. Seems right for switzerland.
I'm running out of options 😞
Message 5 of 12
durairaj
Novice

Re: DGN2200 no internet connection with different devices

Since You have a Cable connection and the DGN2200 device supports only DSL connection.
better for Your cable connection you can buy DGN2200v4.
Message 6 of 12
durairaj
Novice

Re: DGN2200 no internet connection with different devices

Incase If u have the DGN2200v4 connect the Modem to the Port NO:4 and change the WAN settings on the netgear genie 🙂
Message 7 of 12
Bovese
Novice

Re: DGN2200 no internet connection with different devices

So you guys suggest buying another router as this one is not supposed to work with a cable connection?
Message 8 of 12
Bovese
Novice

Re: DGN2200 no internet connection with different devices

So you guys suggest to buy another router as this one wont work with my cable connection?
Message 9 of 12
durairaj
Novice

Re: DGN2200 no internet connection with different devices

DGN2200 is a ADSL Modem+Router and its support only DSL connections. Incase If u have DGN2200v4 it will working with your cable Modem.
Message 10 of 12
durairaj
Novice

Re: DGN2200 no internet connection with different devices

The DGN2200 which you have its a ADSL2 Modem+Router which supports DSL connection.
Incase if have the same model but the Version 4 it will be working with the cable modem.
Message 11 of 12
Bovese
Novice

Re: DGN2200 no internet connection with different devices

Will do that! Thanks a lot guys!
Message 12 of 12
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