Orbi WiFi 7 RBE973
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Re: DGN3500: Previously deleted rules still active, but invisible?

THZ
Novice
Novice

DGN3500: Previously deleted rules still active, but invisible?

Hello
On my DGN3500 I created a service/firewall rule before, which I deleted later on as I didn't use it anymore. Now I wanted to create a new rule on the same port than the rule before, and when I try to save the rule, I get the message that the rule is already existing (double rule, or something like that, mine is in german).
Or: when I saved the rule, the rule's name was automatically changed to the name it has before I deleted the rule?
It seems as if there were som entries in this menu missing?
Message 1 of 12
jmizoguchi
Virtuoso

Re: DGN3500: Previously deleted rules still active, but invisible?

hard reset the router would be best suggestions
Message 2 of 12
THZ
Novice
Novice

Re: DGN3500: Previously deleted rules still active, but invisible?

Thank you. I tried it out, made a hard reset, started from scratch again. Then I added my first firewall rule (under "Block services), 3389 for Remotedesktop Connection. When I saved the rule, I wanted to modify it, then it was suddenly gone, disappeared. So I added the same rule again, then I got the message "Duplicate Rule"...
Message 3 of 12
jmizoguchi
Virtuoso

Re: DGN3500: Previously deleted rules still active, but invisible?

make sure to use IE browser and for firefox, use java disabled
Message 4 of 12
THZ
Novice
Novice

Re: DGN3500: Previously deleted rules still active, but invisible?

Just discovered that all my Port Forwarding Rules have disappeared!! See pic here:

Uploaded with ImageShack.us
Message 5 of 12
THZ
Novice
Novice

Re: DGN3500: Previously deleted rules still active, but invisible?

Tried it with IE, but same result!?
Message 6 of 12
jmizoguchi
Virtuoso

Re: DGN3500: Previously deleted rules still active, but invisible?

might try reflash the firmware and see
Message 7 of 12
THZ
Novice
Novice

Re: DGN3500: Previously deleted rules still active, but invisible?

Problem SOLVED!! I think the problem was related to the new firmware 1.1.0.33 (WW). So I just reverted to firmware 1.1.0.28 and now all my firewall rules and services are instantly back again! All my services I created before are now visible again, see pic.


Uploaded with ImageShack.us
The big difference in these 2 firmware versions are:
-In 1.1.0.28 I have SERVICES, which I first have to define, and then based on it I can set up Firewall Rules
-In 1.1.0.33 SERVICES is called PORT FORWARDING/TRIGGERING

I think the firmware upgrade did mess up everything. Maybe I would have to set up everything in the router from scratch again, yesterday after the hard reset, but I just hadn't the patience and time to do this again...
So, I will wait until the router itself finds a new firmware, and not force to update the firmware by myself.
Message 8 of 12
THZ
Novice
Novice

Re: DGN3500: Previously deleted rules still active, but invisible?

Here's the pic:

Uploaded with ImageShack.us
Message 9 of 12
jmizoguchi
Virtuoso

Re: DGN3500: Previously deleted rules still active, but invisible?

if you hard reset the router and still have had an issue where different firmware fixed the issues then I would agreed that there is an issue in firmware as bug

please report the issue to support using my.netgear.com
Message 10 of 12
THZ
Novice
Novice

Re: DGN3500: Previously deleted rules still active, but invisible?

Yes, I think so - I think so, too. I reported the bug in my.netgear.com.
Message 11 of 12
anomie
Aspirant

Re: DGN3500: Previously deleted rules still active, but invisible?

I hope the underpaid third world programmers who are responsible for DGN3500 firmware V1.1.00.36_1.00.36NA are actually using it.

This interface suffers from the lack of developer actually using the interface for actual day-to-day work or play!
Message 12 of 12
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