NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
N300 keeps disconnecting
Hey guys,
I've set up my router as an access point for my house. It works for 12 to 24 hours but then disconnects from my modem. I've been searching for days but coudn't find the issue. Maybe some of you have an answer? My router is running the latest firmware and is connected to the modem via a powerline model PL1000.
I apologize for any inconvenience. If this is still within hardware warranty, you may get an RMA.
12 Replies
Welcome to the community, @alexisguiter
Just to verify, what's the exact model number of your NETGEAR router?
Do you have the latest firmware installed? Did you try resetting the unit?
Do you have another router in your house?
When you experience disconnection, do you still have lights on the router or it shuts off and do a reboot?
Hey ElaineM. I have the WNR2000v5, I do indeed have the latest firmware installed, and even tried re-installing it. I have also tried resseting the router multiple times. I do have another access point in my house, and my modem aslo works as a router. Finally When I experience a disconnection all the lights on the router stay solid green
Can you provide your full network setup and label them?
How are the devices connected?
How about if you start from scratch and connect them one by one?
