@wilbout wrote: I can't remember my admin password for the netgear app; therefore, I can't install my extenders. I need help resetting the admin password.
Which "genie"? This could be one of several things, the browser interface, a Windows or Mac program for a PC, or a mobile Android/iThing app. Netgear labels them all as genies. Which are you using?
And which password is this? You don't need one to launch the various genies. What asks for a password and at what stage?
If this is a password on a particular device, then just reset it to the original settings.
Finally, you can set up just about any device without using any of these apps. Just read the instructions on the manual. We don lt know which device you are trying to set up, so you'll have to dig out the documentation yourself.
Feed in your model number and check the documentation for your hardware.
That page will also have any software, firmware and drivers for your device, if they exist.
Look for the model number on the label on the device.
Begin with the Quick Start/Installation Guide.
You may have done that already. I can't tell from your message.
I mention it because Netgear gave up on supplying paper manuals and CD versions some years ago and people sometimes miss the downloads.
If we are talking about a Netgear extender, you might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
