I think our FVS318N is bricked....

[train_wreck]

So we had bought several FVS devices at my place of work for testing purposes to eventually be deployed in prod. We didn't end up doing this due to limitations of the products, but we kept some around as backups for when we needed a quick & temporary device. As part of testing, I pulled out our FVS318N device.

It appears to be corrupted: even after doing a push-button reset, the device will not respond on the default LAN IP, will not obtain a DHCP address via the WAN, and will not allow logins via the serial console. Shown below is the output of the console during bootup. Notice the many messages about "input/output error", "SQUASHFS" errors and "data probably corrupt":

U-Boot 2008.10-mpcore-svn70 (Dec 16 2013 - 13:31:40)
Cavium Networks CNS3XXX SDK v0.7-1202

CPU: Cavium Networks CNS3000
ID Code: 410fb024 (Part number: 0xB02, Revision number: 4)
CPU ID: 900
Chip Version: c

DRAM:  128 MB
Flash: 32 MB
*** Warning - bad CRC, using default environment

In:    serial
Out:   serial
Err:   serial
CPU works at 300 MHz (600/1/2)
DDR2 Speed is 266 MHz
switch/phy reset
## Starting application at 0x03000000 ...
Hello ,This is SC world!
BootVersion SC V105,Build Time:Dec 16 2013 - 13:31:26
## Application terminated, rc = 0x0

checking the integrality of linux ... ...
flen   is    :1a9df00
fcrc   is    :57aa8faf
vmoffset   is    :100
vmsize   is    :815f8e
vmcrc   is    :f97ae97
crc caled  is    :f97ae97
kernel length  is    :8478606(0x815f8e)
fw version is    :4.3.4-2
checking pass..
Hit any key to stop autoboot:  0
enter do_eth_down!!!
## Starting application at 0x02000000 ...
Uncompressing Li.................................................................................................................... done, booting
Linux version 2.6.31.1-cavm1 (root@localhost.localdomain) (gcc version 4.3.3 (Buildroot 2010.05) ) #1 Mon Sep 26 19:35:13 IST 2016
Cavium Networks CNS3XXX SDK v1.1-1952
CPU: ARMv6-compatible processor [410fb024] revision 4 (ARMv7), cr=00c5387f
CPU: VIPT nonaliasing data cache, VIPT nonaliasing instruction cache
Machine: Cavium Networks ARM11 MPCore
Memory policy: ECC disabled, Data cache writeback
Built 1 zonelists in Zone order, mobility grouping on.  Total pages: 32512
Kernel command line: root=/dev/ram0 rw init=/linuxrc mem=128M console=ttyS0,9600
PID hash table entries: 512 (order: 9, 2048 bytes)
Dentry cache hash table entries: 16384 (order: 4, 65536 bytes)
Inode-cache hash table entries: 8192 (order: 3, 32768 bytes)
Memory: 128MB = 128MB total
Memory: 119508KB available (3324K code, 252K data, 116K init, 0K highmem)
NR_IRQS:96
console [ttyS0] enabled
Calibrating delay loop... 119.60 BogoMIPS (lpj=598016)
Mount-cache hash table entries: 512
CPU: Testing write buffer coherency: ok
NET: Registered protocol family 16
Initializing CNS3XXX L2 cache controller... done.
Initializing CNS3XXX DMA controller
First time microcode alloc for channel 0 done @phy:26057000
First time microcode alloc for channel 1 done @phy:26058000
First time microcode alloc for channel 2 done @phy:26059000
First time microcode alloc for channel 3 done @phy:2605a000
First time microcode alloc for channel 4 done @phy:2605b000
First time microcode alloc for channel 5 done @phy:26030000
First time microcode alloc for channel 6 done @phy:26031000
First time microcode alloc for channel 7 done @phy:2602e000
First time microcode alloc for channel 8 done @phy:2602f000
Cavium EVB Board version 1.x
bio: create slab <bio-0> at 0
SCSI subsystem initialized
Slow work thread pool: Starting up
Slow work thread pool: Ready
FS-Cache: Loaded
NET: Registered protocol family 2
IP route cache hash table entries: 1024 (order: 0, 4096 bytes)
TCP established hash table entries: 4096 (order: 3, 32768 bytes)
TCP bind hash table entries: 4096 (order: 2, 16384 bytes)
TCP: Hash tables configured (established 4096 bind 4096)
TCP reno registered
NET: Registered protocol family 1
Trying to unpack rootfs image as initramfs...
rootfs image is not initramfs (no cpio magic); looks like an initrd
Freeing initrd memory: 6436K
CNS3XXX PCIe Host Control Driver

pci_common_init(&cns3xxx_pcie0); is marked off to disable pci-e0

PCI-E1 uses internal clock source.
Enable PCIe PMU CLK
patch to disable pcie0
Enable PCIe1 Internal CLK
PCIE-1 equalizer setting, val:0xe2c
Active PCIe1 Clock, PHY and reset PCIe
PCIe: Port[1] Enable PCIe LTSSM
PCIe: Port[1] Check data link layer...Link up.
PCIe: Set Device Max_Read_Request_Size to 128 byte
pci 0001:00:00.0: PME# supported from D0 D1 D2 D3hot D3cold
pci 0001:00:00.0: PME# disabled
pci 0001:00:01.0: PME# supported from D0 D1 D3hot
pci 0001:00:01.0: PME# disabled
PCI: bus0: Fast back to back transfers disabled
PCI: bus1: Fast back to back transfers enabled
PCIe1: Bridge found.
PCI: enabling device 0001:00:00.0 (0140 -> 0143)
PCIe1 map irq: 0001:00:00.00 slot 0, pin 1, irq: 88
PCIe1 map irq: 0001:00:01.00 slot 1, pin 1, irq: 62
squashfs: version 4.0 (2009/01/31) Phillip Lougher
JFFS2 version 2.2. (NAND) © 2001-2006 Red Hat, Inc.
msgmni has been set to 246
alg: No test for cipher_null (cipher_null-generic)
alg: No test for ecb(cipher_null) (ecb-cipher_null)
alg: No test for digest_null (digest_null-generic)
alg: No test for compress_null (compress_null-generic)
alg: No test for stdrng (krng)
io scheduler noop registered
io scheduler cfq registered (default)
cns3xxx_spi_probe: setup CNS3XXX SPI Controller in polling mode, w/o DMA
Serial: 8250/16550 driver, 1 ports, IRQ sharing disabled
serial8250: ttyS0 at MMIO 0x78000000 (irq = 45) is a 16550A
brd: module loaded
loop: module loaded
cns3xxxflash: Found 1 x16 devices at 0x0 in 16-bit bank
 Amd/Fujitsu Extended Query Table at 0x0040
cns3xxxflash: CFI does not contain boot bank location. Assuming top.
number of CFI chips: 1
cfi_cmdset_0002: Disabling erase-suspend-program due to code brokenness.
CNS3XXX NOR flash: Using static partition definition
Creating 8 MTD partitions on "cns3xxxflash":
0x000000000000-0x000000040000 : "UBoot"
0x000000040000-0x000000060000 : "Manuinfo "
0x000000060000-0x000000080000 : "Calibration "
0x000000080000-0x000000980000 : "Kernel"
0x000000980000-0x000001de0000 : "File System"
0x000001de0000-0x000001fe0000 : "Configure"
0x000001fe0000-0x000002000000 : "UBootEnv"
0x000000000000-0x000002000000 : "ALL"
Initialize PHY s/w auto-polling
CNS3XXX PSE: Initialize
MAC 0
Initialize BCM53115M
enable UNKNOW_TAP_TOCPU
bcm53115M device id:(0x53128)
MAC 1
Initialize brcm50612
MAC 2
jumbo_frame off
MAX_PACKET_LEN:1536
PPP generic driver version 2.4.2
PPP BSD Compression module registered
PPP MPPE Compression module registered
NET: Registered protocol family 24
CNS3XXX Real Time Clock, (c) 2009 Cavium Networks
rtc irq:23
cns3xxx-rtc cns3xxx-rtc: rtc core: registered cns3xxx-rtc as rtc0
i2c /dev entries driver
i2c-gpio i2c-gpio.1: using pins 1 (SDA) and 0 (SCL)
cns3xxx_i2c_init:
cns3xxx_i2c_probe:
GACT probability NOT on
Mirror/redirect action on
u32 classifier
    Performance counters on
    Actions configured
Netfilter messages via NETLINK v0.30.
nf_conntrack version 0.5.0 (2048 buckets, 8192 max)
CONFIG_NF_CT_ACCT is deprecated and will be removed soon. Please use
nf_conntrack.acct=1 kernel parameter, acct=1 nf_conntrack module option or
sysctl net.netfilter.nf_conntrack_acct=1 to enable it.
ctnetlink v0.93: registering with nfnetlink.
xt_time: kernel timezone is -0000
ip_tables: (C) 2000-2006 Netfilter Core Team
ipt_account 0.1.7 : Piotr Gasid³o <quaker@barbara.eu.org>, http://www.barbara.eu.org/~quaker/ipt_account/
TCP cubic registered
NET: Registered protocol family 10
ip6_tables: (C) 2000-2006 Netfilter Core Team
IPv6 over IPv4 tunneling driver
NET: Registered protocol family 17
RPC: Registered udp transport module.
RPC: Registered tcp transport module.
802.1Q VLAN Support v1.8 Ben Greear <greearb@candelatech.com>
All bugs added by David S. Miller <davem@redhat.com>
VFP support v0.3: implementor 41 architecture 1 part 20 variant b rev 4
cns3xxx-rtc cns3xxx-rtc: setting system clock to 1970-01-01 00:00:00 UTC (0)
RAMDISK: gzip image found at block 0
VFS: Mounted root (ext2 filesystem) on device 1:0.
Freeing init memory: 116K
/etc/init.d/rcS starting
Booting FVS318N User Space...

Mounting file systems
SQUASHFS error: zlib_inflate error, data probably corrupt
SQUASHFS error: squashfs_read_data failed to read block 0xf6faa1
SQUASHFS error: Unable to read fragment cache entry [f6faa1]
SQUASHFS error: Unable to read page, block f6faa1, size c27a
SQUASHFS error: Unable to read fragment cache entry [f6faa1]
SQUASHFS error: Unable to read page, block f6faa1, size c27a
SQUASHFS error: Unable to read fragment cache entry [f6faa1]
SQUASHFS error: Unable to read page, block f6faa1, size c27a
SQUASHFS error: Unable to read fragment cache entry [f6faa1]
SQUASHFS error: Unable to read page, block f6faa1, size c27a
SQUASHFS error: Unable to read fragment cache entry [f6faa1]
SQUASHFS error: Unable to read page, block f6faa1, size c27a
SQUASHFS error: Unable to read fragment cache entry [f6faa1]
SQUASHFS error: Unable to read page, block f6faa1, size c27a
SQUASHFS error: Unable to read fragment cache entry [f6faa1]
SQUASHFS error: Unable to read page, block f6faa1, size c27a
SQUASHFS error: Unable to read fragment cache entry [f6faa1]
SQUASHFS error: Unable to read page, block f6faa1, size c27a
SQUASHFS error: Unable to read fragment cache entry [f6faa1]
SQUASHFS error: Unable to read page, block f6faa1, size c27a
SQUASHFS error: Unable to read fragment cache entry [f6faa1]
SQUASHFS error: Unable to read page, block f6faa1, size c27a
SQUASHFS error: Unable to read fragment cache entry [f6faa1]
SQUASHFS error: Unable to read page, block f6faa1, size c27a
SQUASHFS error: Unable to read fragment cache entry [f6faa1]
SQUASHFS error: Unable to read page, block f6faa1, size c27a
SQUASHFS error: Unable to read fragment cache entry [f6faa1]
SQUASHFS error: Unable to read page, block f6faa1, size c27a
SQUASHFS error: Unable to read fragment cache entry [f6faa1]
SQUASHFS error: Unable to read page, block f6faa1, size c27a
SQUASHFS error: Unable to read fragment cache entry [f6faa1]
SQUASHFS error: Unable to read page, block f6faa1, size c27a
SQUASHFS error: Unable to read fragment cache entry [f6faa1]
SQUASHFS error: Unable to read page, block f6faa1, size c27a
SQUASHFS error: Unable to read fragment cache entry [f6faa1]
SQUASHFS error: Unable to read page, block f6faa1, size c27a
SQUASHFS error: Unable to read fragment cache entry [f6faa1]
SQUASHFS error: Unable to read page, block f6faa1, size c27a
SQUASHFS error: Unable to read fragment cache entry [f6faa1]
SQUASHFS error: Unable to read page, block f6faa1, size c27a
SQUASHFS error: Unable to read fragment cache entry [f6faa1]
SQUASHFS error: Unable to read page, block f6faa1, size c27a
SQUASHFS error: Unable to read fragment cache entry [f6faa1]
SQUASHFS error: Unable to read page, block f6faa1, size c27a
SQUASHFS error: Unable to read fragment cache entry [f6faa1]
SQUASHFS error: Unable to read page, block f6faa1, size c27a
SQUASHFS error: Unable to read fragment cache entry [f6faa1]
SQUASHFS error: Unable to read page, block f6faa1, size c27a
insmod: read error from '/pfrm2.0/lib/modules/spp[kernel mode] CNS3XXX_ARL_TABLE_ADD
e.ko': Input/output error
insmod: can't insert '/pfrm2.0/lib/modules/sppe.ko': Input/output error
Enabling Quiet Boot...Done
Setting up loopback
net.ipv6.conf.eth1.accept_ra = 0
Setting Hostname... Done.
Sat Jan  1 00:00:00 UTC 2011
Jan  1 00:00:00 FVS318N syslog.info syslogd started: BusyBox v1.17.4
starting tr69 daemon configuration....done
umiInit failed
loggingInit failed
SQL error near line 3: no such table: sqliteLock
starting firewalld Daemon...Done
inserting default firewall rules
# Completed on Sat Jan  1 00:26:00 2000
# Generated by iptables-save v1.4.6 on Sat Jan  1 00:26:00 2000
# Completed on Sat Jan  1 00:26:00 2000
# Generated by iptables-save v1.4.6 on Sat Jan  1 00:26:00 2000
# Completed on Sat Jan  1 00:26:00 2000
# Generated by iptables-save v1.4.6 on Sat Jan  1 00:26:00 2000
# Completed on Sat Jan  1 00:26:00 2000
Restoring certficates from persistant storage...Done
Starting pnac daemon...Done
iwpriv wifi0 setCountryID 840Starting dot11 daemon...Done
Loading WpsPB Module..umiInit failed
starting SNMP Daemon...Done
Starting the cron deamon...Done
rebootd : umi initialization failed
starting ntpd Daemon...Done
Starting NIMF daemon... Done
Starting LINKDETECT daemon... Done
Creating /dev/pts/0 pseudo device for L2TP <-> PPP communication... Done

Failed to Open /dev/bcmDebug device
Starting IKE Daemon...Done
Done
Starting VPN KEEP ALIVE Daemon...Done
Bandwidth Profile Initialization...Done
File: ../microcode/boot_mc2_px.out
        Version = CNPx-MC-BOOT-2.00
        Code length = 17536     Data length = 152
0: name=../microcode/boot_mc2_px.out, index=0, core=0
File: ../microcode/main_ssl2_px.out
        Version = CNPx-MC-SSL-MAIN-0015
        Code length = 36408     Data length = 304
1: name=../microcode/main_ssl2_px.out, index=1, core=0
File: ../microcode/main_ipsec2_px.out
        Version = CNPx-MC-IPSEC-MAIN-0019
        Code length = 44292     Data length = 144
2: name=../microcode/main_ipsec2_px.out, index=2, core=0
Microcode Load Succeed
CSP1 core assignments
../microcode/boot_mc2_px.out : 0x000000
../microcode/main_ssl2_px.out : 0x000001
../microcode/main_ipsec2_px.out : 0x000006
SSLVPN Intialization .......  Done
Webserver Starting....Done
net.ipv6.conf.eth1.accept_ra = 0
Creating Dummy Config File
Loading default configurations...
SQL error near line 3: no such table: defaultMac
SQL error near line 4: no such table: defaultMac
SQL error near line 5: no such table: defaultMac
SQL error near line 6: no such table: unitInfo
SQL error near line 7: no such table: ipAddressTable
Making Brand.conf...
Loading Factory Defaults ModulesInserting the bcm debug module...can't open device gpio-device
Done
Inserting the power saving module...Done
no system settings to restore from...so restoring factory defaults...
ifDevUpdtMac SQL error: no such table: ethernet
ifDevUpdtMac SQL error: no such table: ethernet
SQL error near line 4: no such table: ConfigPort
Copying necessary files for L2TP Server...
Done
Executing bcmRegConfig...
Done
Dumping SYSTEM_MENU_INFO
hwver: 00:00:A0:03
reginfo: 0x0005
numofimages : 1

currimage: 1
mac address : B07FB9CC5EFC

wireless MAC[0] : b07fb9cc5f0e
wireless MAC[1] : b07fb9cc5f0f
wireless MAC[2] : b07fb9cc5f10
wireless MAC[3] : b07fb9cc5f11
vlan[0] MAC : b07fb9cc5eff
vlan[1] MAC : b07fb9cc5f00
vlan[2] MAC : b07fb9cc5f01
vlan[3] MAC : b07fb9cc5f02
vlan[4] MAC : b07fb9cc5f03
vlan[5] MAC : b07fb9cc5f04
vlan[6] MAC : b07fb9cc5f05
vlan[7] MAC : b07fb9cc5f06
vlan[8] MAC : b07fb9cc5f07
vlan[9] MAC : b07fb9cc5f08
vlan[10] MAC : b07fb9cc5f09
vlan[11] MAC : b07fb9cc5f0a
vlan[12] MAC : b07fb9cc5f0b
vlan[13] MAC : b07fb9cc5f0c
vlan[14] MAC : b07fb9cc5f0d
WAN MAC : b07fb9cc5efd

pcbasn number : R.YX267C00F5

serial number : 3BS567BN002DF

image 0 : 4.3.4-2
image 1 : 0
productId : FVS318N

maccnt0: 0x22
maccnt1: 0x0
maccnt2: 0x0
maccnt3: 0x0
Done
####################################################
#Session ID: 00


Secure Gateway Solution for FVS318N

FVS318N login:

The device is not even a year old..... it was bought new off of Amazon from Amazon directly (not a reseller), but I am concerned that Netgear may have given us a refurbished unit...

So what's the course of action for us? I am aware there are "lifetime hardware warranties" on Netgear products, would this qualify?

[JohnC_V]

Hi train_wreck,

It seems that you can still login to the console of this FVS318N. You may try setting it to factory default from the console then check if it will show the same thing. If it worked then you can upgrade the firmware then monitor the firewall. Just in case that you've done this already, I suggest you to open a case/chat online on NETGEAR support and also be ready with a soft copy of the Proof of Purchase or Invoice of the device for warranty verification.  If ever the device is still under warranty, an online replacement will be provided.

Regards,

[train_wreck]

The console will not accept logins; even after performing a reset,trying to login with the factory user/password does not work. The login prompt is just cleared & reposted again and again.

I will contact RMA