I'm afraid to inform you that you are not eligible to get the VPN Lite license keys anymore since the SRX5308 VPN firewalls were purchased last May of year 2011. To double-check, you may want to verify the serial numbers of your SRX5308 VPN firewalls here.
You may want to try the VPN Client Professional. It has a 30-day trial period. After the 30-day trial period expires, you will need to purchase a license key in order to continue using it. You may download the latest version here.
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Have been using VPN Client Lite for years with a few different Netgear routers with much success for reaching home and remote offices, etc. Recently uninstalled VPN Client Lite on one host before re-image... which is supposed to release the license key but apparently that did not happen. Now trying to set up again and tells me KEY is in use on another machine. I even went back and checked the VM I'd made of that machine before re-image. Indeed the app was uninstalled while online.
Currently unable to create a support ticket, phone or chat session. These seem to have expired.
Would a moderator or support be kind enough to PM me so I can send the KEY # for reset.
