Unable to start RMA process

[Jollyglow]

Dears,

I'm trying to request replacement of a GS108Tv2 switch under lifetime warranty. Its PD port for PoE power delivery appears to be broken. The switch does not accept PoE power and I need to use the wall plug.

Unfortunately, having tried several browsers throughout the last week, the hardware support request cannot be submitted. I receive the dreaded somethingWentWrong error after trying to submit my report.

Would anybody have any advice?

Cheers!

[schumaku · Accepted solution]

Give an alternate contact a try - https://my.netgear.com/support/contact.aspx# 

The 802.3af (or 802.3at, 802.3bt, ...) PSE is able to power other PD using the same port and cable?

[schumaku · Accepted solution]

Give an alternate contact a try - https://my.netgear.com/support/contact.aspx# 

The 802.3af (or 802.3at, 802.3bt, ...) PSE is able to power other PD using the same port and cable?