Since the start of the month we haven't gotten any alerts about devices offline, we only know they go offline once we get a notification that they're online again. Anyone else seeing this? We've contacted Netgear support but they just "escalate" and then ignore the request and stop responding to all emails.
We do apologize for that. It seems that your case has already been escalated and it will be best if you could share it with us so that our community may benefit from it too. What is your case number?
