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Orbi WiFi 7 RBE973
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Can't log in to switch after firmware update

LewisArthur
Aspirant

Can't log in to switch after firmware update

Hello,

 

An hour ago I updated my GS728TPv2 switch from 6.0.0.31 to 6.0.10.22. The switch has come back online, it can be pinged and anything connected as the correct connection however I can no longer log into the admin page for it.

 

When I enter the password and click 'Go' nothing happens at all, I don't even get an error or a red bit of text saying password incorrect, login failed etc.

 

Any ideas?

Message 1 of 3

Accepted Solutions
FURRYe38
Guru

Re: Can't log in to switch after firmware update

Try a different PC or web browser. 
Clear out all web browser caches before entering the switches web page. 

 

Try a factory reset and setup from scratch...

View solution in original post

Message 2 of 3

All Replies
FURRYe38
Guru

Re: Can't log in to switch after firmware update

Try a different PC or web browser. 
Clear out all web browser caches before entering the switches web page. 

 

Try a factory reset and setup from scratch...

Message 2 of 3
LewisArthur
Aspirant

Re: Can't log in to switch after firmware update

Hello,

 

Thanks for your response. I have tried everything other than the factory reset with no luck.

 

I won't be able to try and reset the switch until Monday but I will take this as a solution and reopen the post if I have further issues.

Message 3 of 3
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