FSM7326P stuck in boot loop_case # 25657055

[Eitbear]

The power LED is flashing yellow showing it is stuck at POST.

When I connect serial cable, I discover it is stuck in a loop, restarting the FSM7326 application.

Each time it says;-

Platform resetting ...
syncing filesystems....This may take a few moments
Rebooting system!

U-Boot 0.3.0 (Feb 26 2006 - 15:33:59)

CPU:   MPC8245 Revision 1.4 at 266.666 MHz: 16 kB I-Cache 16 kB D-Cache
DRAM:  128 MB
FLASH: 16 MB
Hit any key to stop autoboot:  0
## Booting image at 00400000 ...
   Image Name:   FASTPATH System for FSM73xx
   Image Type:   PowerPC Linux Multi-File Image (gzip compressed)
   Data Size:    1662458 Bytes =  1.6 MB
   Load Address: 00000000
   Entry Point:  00000000
   Contents:
   Verifying Checksum ... OK
   Uncompressing Multi-File Image ... OK
   Loading Ramdisk to 07e47000, end 07f4ef9e ... OK
IP-Config: No network devices available.

FSM7326 Startup Rev: 3.0

Select startup mode.  If no selection is made within 5 seconds,
the FSM7326 Application will start automatically...

FSM7326 Startup -- Main Menu

1 - Start FSM7326 Application
2 - Display Utility Menu
Select (1, 2):

-system_init: GBP size determination failed: Operation failed
BCMX: Could not get port config -3: Invalid unit
/hpcHardwareDefaultConfigApply:912 Error: -3
-
Platform resetting ...
syncing filesystems....This may take a few moments
Rebooting system!

I have tried loading the latest (and earliest!) firmware using option 2 on the utility menu using Xmodem, but still get the same error.

Can anyone help me with this?

[DaneA]

Hi Eitbear,

It seems that the FSM7326P is faulty. I have checked that you have already opened a support ticket with Netgear Support.  Just to set your expectation, a copy of the Proof of Purchase is needed for verification to check if the switch is eligible for replacement.  Kindly wait for the response of Netgear Support regarding your support ticket.

Regards,

DaneA

Netgear Community Team