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GS108E Firmware Upgrade Issues
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GS108E Firmware Upgrade Issues
Hi,
I recently tried to upgrade to v1.00.06 firmware on a GS108E I had purchased. However, I have been having severe problems trying to upgrade it and I fear that the 'managed' half of this managed switch is bricked.
I had initially performed the upgrade procedure, giving it the path to the v1.00.06 firmware that I downloaded from kb.netgear.com (http://kb.netgear.com/app/answers/detail/a_id/17347), but the config utility simply waits for 30 seconds (with 0% progress) and ultimately times out with a dialog stating that there was a TFTP timeout.
I do not see the switch doing TFTP of any sort when I monitor it with Wireshark.
I've tried holding down the factory reset switch but that seems to do nothing (unless I'm doing it incorrectly).
The switch is now in a mode where the config utility shows it as 'GS108E*' and when I select it, the only option I have is to upload a firmware image...With the same problem after I try it.
Power cycle does not appear to help either.
Any help would be appreciated. The tech support I got on the phone wasn't too helpful and thought that perhaps the firmware on their server was/is corrupt, and perhaps it was at one point, but I don't think that a new firmware image is going to solve the problem I'm seeing now.
Thanks in advance.
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Re: GS108E Firmware Upgrade Issues
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Re: GS108E Firmware Upgrade Issues
What do you mean by doing it "from a separate window"?
I am on .06, trying to go to .09 and having this exact problem.

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Re: GS108E Firmware Upgrade Issues
I don't know why it got into this state in the first place - I did a GS116E a fews ago with no problems.
Anyway, might be easier to re-try with the firewall down - I had to configure a laptop with a ip address of 192.168.0.x to get it onto the same subnet as the dead switch anyway to get the update to take since after it was "bricked" the switch would no longer get a DHCP address.
Not what I was hoping for out of the box :rolleyes:, but seems fine now.
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Re: GS108E Firmware Upgrade Issues
I installed Klever Pumpkin tftp and had to change the time-out on that to 60 seconds before it would successfully transfer.
Once transferred everything worked like clockwork.
NETGEAR: is this something that can be looked at either a) change it so it works or b) give clear instructions on how people can go about uploading it manually. I think this would benefit everyone.
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Re: GS108E Firmware Upgrade Issues
Did you try using the Prosafe plus configuration utility? Do you get the same issues as mentioned above? I use the latest version of the utility to update and did not have any issues.
David_Gray wrote: This continues to be a problem. Today I flashed the GS116Ev2 but even shutting down the Firewall on Windows 8.1 still didn't help. I installed Klever Pumpkin tftp and had to change the time-out on that to 60 seconds before it would successfully transfer. Once transferred everything worked like clockwork. NETGEAR: is this something that can be looked at either a) change it so it works or b) give clear instructions on how people can go about uploading it manually. I think this would benefit everyone.