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GSM7328Sv2 firmware updating failed

bemke
Aspirant

GSM7328Sv2 firmware updating failed

I have a problem updating the firmware on a GSM7328Sv2 switch from 8.0.3.11 to 10.0.0.19. When I attempt the update using the http method I get a message saying the file transfer process failed.

Do I have to install the previous firmware versions: 8.0.3.15, 8.0.3.25, and 8.0.3.34 before I can install the latest 10.0.0.19 version?

Message 1 of 10
adit
Mentor

Re: GSM7328Sv2 firmware updating failed

In theory you shouldn't. I would upgrade to the latest 8.x firmware to see if that upgrade is even working. I didn't verify whether the 10.x firmware is for your switch.
Message 2 of 10
jmizoguchi
Virtuoso

Re: GSM7328Sv2 firmware updating failed

10.0.0.19

Warning! This firmware image is not compatible with the follow products:

GSM7328Sv1 (serial number starts with 18K, 1J8)
GSM7352Sv1 (serial number starts with 18J, 1J9)
GSM7328FSv1 (serial number starts with 1


download and look at NOTES attached in the ZIP file. Above statement was in the ZIP file >html notes.

Looks like you should able to but you may need to use 8.0.3.34 before you can go 10.
Message 3 of 10
bemke
Aspirant

Re: GSM7328Sv2 firmware updating failed

Thank you for your responses!

The switch is version 2 (confirmed by comparing the starting characters of the serial number).

I will try installing version 8.0.3.34 and see what happens. If successful then I can try installing version 10.0.0.9 again.
Message 4 of 10
jmizoguchi
Virtuoso

Re: GSM7328Sv2 firmware updating failed

I had some FSM series switch that would not take firmware until I did step up one by one..

On that notes I have still difficult to get latest one on my switch but all working as is so I just forget pursuing the latest but I got close to it.. 🙂
Message 5 of 10
bemke
Aspirant

Re: GSM7328Sv2 firmware updating failed

I was able to successfully update the GSM7328Sv2 switch from version 8.0.3.11 to 8.0.3.34. I will try updating this switch to version 10.0.0.19 at my next maintenance window which will be tomorrow at 12:00 pm EST.
Message 6 of 10
jmizoguchi
Virtuoso

Re: GSM7328Sv2 firmware updating failed

Good progresss... hope it will work ! 🙂
Message 7 of 10
bemke
Aspirant

Re: GSM7328Sv2 firmware updating failed

Well, the attempt to update the switch's firmware from 8.0.3.34 to 10.0.0.19 didn't work. I got a message saying "Archive file download through HTTP is failed."

I will call Netgear support for further assistance with this issue.
Message 8 of 10
jmizoguchi
Virtuoso

Re: GSM7328Sv2 firmware updating failed

Have you done TFTP method?
Message 9 of 10
Marto731
Aspirant

GSM7328Sv2 firmware ** HOLD on V10.0.0.25 !!

Hi,
I work in Netgear Tech support.

News off the press.!

Oue Engineering manager has advised to
hold off with V10.0.0.25.

Firmware will be removed from Netgear website.

Please do not use on

GSM7328Sv2h1 GSM7352Sv2h1
GSM7228PSv1 GSM7252PSv1

until advised further.:(

There are issues with Stacking & Lag configuration.


On a separate note, I am linking with
Brian ( bemke ), and have briefed him using case # 20100279 🙂


Regards,
Marto.
Tech support
Message 10 of 10
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