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Forum Discussion
prodigerati
Oct 06, 2015Aspirant
GSM7352S Firmware update via TFTP
I just recently updated our GSM7352S firmware via TFTP and now I can no longer login with admin or other alternate accounts. Will I need to reboot or RST to gain access again?
- Oct 11, 2015
Hi prodigerati,
prodigerati wrote:
At this point console access will not allow me to login with admin and no password or the password that worked before the firmware update. How else can I factory reset?
Have you already came across with this link and followed the steps indicated? If not yet, kindly try it.
Regards,
DaneA
NETGEAR Community Team
DaneA
Oct 08, 2015NETGEAR Employee Retired
Hi prodigerati,
Kindly try to login in web-GUI of the GSM7352S then let us try the default credentials. Enter "admin" without the quotation marks on the username field and leave the password field blank. Check if you are able to login this time.
If ever you are not able to login then you will need to have a console access to the GSM7352S then perform a factory reset by issuing the command "clear config." As reference on this check page 18-18 of the reference manual here.
Regards,
DaneA
NETGEAR Community Team
prodigerati
Oct 09, 2015Aspirant
At this point console access will not allow me to login with admin and no password or the password that worked before the firmware update. How else can I factory reset?
- DaneAOct 11, 2015NETGEAR Employee Retired
Hi prodigerati,
prodigerati wrote:
At this point console access will not allow me to login with admin and no password or the password that worked before the firmware update. How else can I factory reset?
Have you already came across with this link and followed the steps indicated? If not yet, kindly try it.
Regards,
DaneA
NETGEAR Community Team
- DaneAOct 14, 2015NETGEAR Employee Retired
Hi prodigerati,
I am glad that the link I have provided you has resolved your concern. :smileyhappy:
Cheers,
DaneA
NETGEAR Community Team
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