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LaurentF's avatar
LaurentF
Aspirant
Jun 22, 2016

GSM7352Sv2 ssh connection stuck after saving changes

I don't know firmware and OS sorry

 

When I wanted to quit from ssh connection, I replied "yes" to save changes.

I had the successfull message for saving configuation but never get back the prompt:

 

login as: admin
admin xxx.xxx.xxx.xxx's password:

(productSecurityAdmin) >?

Ezconfig                 Run the easy configuration.
enable                   Enter into user privilege mode.
help                     Display help for various special keys.
logout                   Exit this session. Any unsaved changes are lost.
password                 Change an existing user's password.
ping                     Send ICMP echo packets to a specified IP address.
quit                     Exit this session. Any unsaved changes are lost.
show                     Display Switch Options and Settings.
telnet                   Telnet to a remote host.

(productSecurityAdmin) >quit

The system has unsaved changes.
Would you like to save them now? (y/n) y

Config file 'startup-config' created successfully

l

Now when I try again to connect, The connection is stuck immediatly after entering admin PW and I have no prompt to continue entering commands.

 

login as: admin

admin xxx.xxx.xxx.xxx's password:

 

 

Any idea of how to solve this issue ?

 

BTW the switch is still running properly and my admin password is recognized (if I enter a wrong pw I have acces denied message)

Unfortunatly, I 'm not close to the switch and I can't try a console connection...maybe next week...

 

 Thanks in adavance

 

 

 

 

 

 

 

 

 

 

 

 

4 Replies

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    Hi LaurentF,  

     

    Welcome to the community! :) 

     

    Kindly answer the questions below:

     

    a. Have you tried to reboot the GSM7352Sv2 switch then tried to connect via ssh connection? 

    b. Have you tried using other PC/laptop to isolate the problem?

     

    I look forward to your response.

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

    • LaurentF's avatar
      LaurentF
      Aspirant

      Hi DaneA,

       

      Thanks for reply and welcoming !:smileyhappy:

       

      a. I should be able to reboot swtich next week when I'm next to it. (I was only able to access remotly)

      b. I have not tried with another PC but with same PC I can ssh connect to many other server.

       

      BTW I will be able to try a console connection via serial cable when I'm next to the switch.

      Then I hope I could complete "admin" connection and check setting before I reboot.

       

      Usually, I never saved config settings when I exit because I never made modification. This time I did because I knew that I had to shutdown all the device in the rack where is located switch and I wanted to be sure saved setting wre the same as current active settings !!!

      Now I have done some experimenation on similar Netger switch and I understood that even when no modification was made, the switch tell you that you have unsaved settings !!! It is not very convenient because you don't really know if you have unsaved changes or not !

       

      Thanks again and I will post more information when I have netx week....

       

      Rgds

       

      LaurentF

       

       

       

       

      • DaneA's avatar
        DaneA
        NETGEAR Employee Retired

        Hi LaurenceC, 

         

        Just want to follow-up on this.  Do you have any updates? 

         

         

        Regards,


        DaneA

        NETGEAR Community Team

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