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Forum Discussion
LaurentF
Jun 22, 2016Aspirant
GSM7352Sv2 ssh connection stuck after saving changes
I don't know firmware and OS sorry
When I wanted to quit from ssh connection, I replied "yes" to save changes.
I had the successfull message for saving configuation but never get back the prompt:
login as: admin admin xxx.xxx.xxx.xxx's password: (productSecurityAdmin) >? Ezconfig Run the easy configuration. enable Enter into user privilege mode. help Display help for various special keys. logout Exit this session. Any unsaved changes are lost. password Change an existing user's password. ping Send ICMP echo packets to a specified IP address. quit Exit this session. Any unsaved changes are lost. show Display Switch Options and Settings. telnet Telnet to a remote host. (productSecurityAdmin) >quit The system has unsaved changes. Would you like to save them now? (y/n) y Config file 'startup-config' created successfully
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Now when I try again to connect, The connection is stuck immediatly after entering admin PW and I have no prompt to continue entering commands.
login as: admin admin xxx.xxx.xxx.xxx's password:
Any idea of how to solve this issue ?
BTW the switch is still running properly and my admin password is recognized (if I enter a wrong pw I have acces denied message)
Unfortunatly, I 'm not close to the switch and I can't try a console connection...maybe next week...
Thanks in adavance
4 Replies
- DaneANETGEAR Employee Retired
Hi LaurentF,
Welcome to the community! :)
Kindly answer the questions below:
a. Have you tried to reboot the GSM7352Sv2 switch then tried to connect via ssh connection?
b. Have you tried using other PC/laptop to isolate the problem?
I look forward to your response.
Regards,
DaneA
NETGEAR Community Team
- LaurentFAspirant
Hi DaneA,
Thanks for reply and welcoming !:smileyhappy:
a. I should be able to reboot swtich next week when I'm next to it. (I was only able to access remotly)
b. I have not tried with another PC but with same PC I can ssh connect to many other server.
BTW I will be able to try a console connection via serial cable when I'm next to the switch.
Then I hope I could complete "admin" connection and check setting before I reboot.
Usually, I never saved config settings when I exit because I never made modification. This time I did because I knew that I had to shutdown all the device in the rack where is located switch and I wanted to be sure saved setting wre the same as current active settings !!!
Now I have done some experimenation on similar Netger switch and I understood that even when no modification was made, the switch tell you that you have unsaved settings !!! It is not very convenient because you don't really know if you have unsaved changes or not !
Thanks again and I will post more information when I have netx week....
Rgds
LaurentF
- DaneANETGEAR Employee Retired
Hi LaurenceC,
Just want to follow-up on this. Do you have any updates?
Regards,
DaneANETGEAR Community Team
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