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Forum Discussion

wodo's avatar
wodo
Aspirant
May 22, 2016

IGMP Snooping breaks Bonjour / AirPrint

Hi,

 

since we use a GS116Ev2 switch in our network we constantly had problem using AirPrint or other services that rely on Bonjour. Sometimes discovery of the AirPrint capable printers worked. Sometimes not.

 

I figured out that the IGMP Snooping option is the root of this problem. Once this option was disabled, everything worked stable.

 

Is Netgear aware of this problem? And will be a new firmware fixing this?

 

Thanks!

7 Replies

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    Hi wodo,

     

    Welcome to the community! :) 

     

    So far , I have not found any issues pertaining to IGMP Snooping that it breaks Bonjour/AirPrint when its enabled on the GS116Ev2.  Kindly answer the questions below:

     

    a. What is the current firmware version of your GS116Ev2?

    b. Does same problem occur if you remove the GS116Ev2 from your current network setup?

    c. Have you tried to perform a factory reset on the GS116Ev2 then reconfigure it from scratch and check if same problem occurs when IGMP Snooping is enabled?

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

    • wodo's avatar
      wodo
      Aspirant

      Here are my answers:

       

      a.) 2.0.1.26

      b.) No. Without the Netgear the problem does not occur.

      c.) Yes. Factory Reset did not help.

       

      I have two AirPort Express connected to the Netgear. The AirPrint devices are connected to the WLANs of these AirPort Express. When the AirPort Express stations are rebooted, AirPrint works for a few minuten across the NetGear switch. But then the AirPrint devices start to disappear and are no longer discoverable across the GS116E.

      • DaneA's avatar
        DaneA
        NETGEAR Employee Retired

        Hi wodo,

         

        Can you try to downgrade the firmware to v2.0.1.24 then check if same problem will occur.  Be sure to perform a factory reset on the GS116Ev2 after a successful downgrade of the firmware then reconfigure it from scratch.   

         

         

        Regards,

         

        DaneA

        NETGEAR Community Team

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