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M4300 12x12 - Web GUI no longer accessible after firmware upgrade (12.0.7.7 to 12.0.8.8)

GBeaumont
Follower

M4300 12x12 - Web GUI no longer accessible after firmware upgrade (12.0.7.7 to 12.0.8.8)

Upgraded the switch firmware from 12.0.7.7 to 12.0.8.8 and after switch reload the web gui was lost though the switch remained accessible via SSH. We also lost connectivity to two storage servers.

The GUI was accessible prior and the switch after the reload is now running on 12.0.8.8 code.

The configurations were saved prior to the upgrade.

We have since rolled back to 12.0.7.7 and the host connectivity issue was resolved but the GUI access (HTTPS) remains and only by adding "ip http server 8080" were we able to get back GUI access to that switch again.

Model: XSM4324S|M4300-12X12F - Stackable Managed Switch with 24x10G including 12x10GBASE-T and 12xSFP+ Layer 3
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DaneA
NETGEAR Employee Retired

Re: M4300 12x12 - Web GUI no longer accessible after firmware upgrade (12.0.7.7 to 12.0.8.8)

@GBeaumont,

 

Welcome to the community! 🙂

 

Is your M4300-12X12F registered to your MyNETGEAR account?  If not yet, kindly register it.  

 

Kindly try to update to the latest M4300 firmware version which is v12.0.8.15.  You can download it here then observe if the same problem will occur.  Make sure that the switch is registered to your MyNETGEAR account.  

 

 

Regards,

 

DaneA

NETGEAR Community Team

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