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GutschalkD's avatar
GutschalkD
Follower
Oct 30, 2020

nms300 configuration backup failed

Hello everyone,

 

I have a couple of Netgear M4300 switches in my network. Two 96X, some 28G and some 52G. They're all either running 12.0.11.13 or 12.0.11.15.

I've installed NMS300 on a Windows 10 machine to manage and monitor those. I'd like to get daily configuration backups of these switches. I've set up http, telnet and snmp credentials for all devices. For 2 devices configuration backup seems to be working but all others report file transfer failed. I've been looking at the log and it seems like the telnet login to the device is fine but the tftp upload for most of my switches seems to be failing. I don't see a reason why it would work for 2 devices and it doesn't work for 6 other devices. Alle switches are in a network 192.x.x.0/24 and the NMS300 is in another network 172.x.x.x/16

Traffic between those networks has not been an issue and is allowed within my firewall. Gateway/DNS/time settings on the switches are all the same.

 

here's what the log says

Spoiler
20201030 12:36:39 INFO com.elite.wifi.manager.adapter.impl.netgear.mmi4.cli.CLISession (line:com.elite.wifi.manager.adapter.impl.netgear.mmi4.cli.CLISession$ReceiveMsg.run(CLISession.java:414)) - Receive a response from 192.x.x.67 :TFTP Text Config transfer starting...
20201030 12:37:06 INFO com.elite.wifi.manager.adapter.impl.netgear.mmi4.cli.CLISession (line:com.elite.wifi.manager.adapter.impl.netgear.mmi4.cli.CLISession.sendCommand(CLISession.java:232)) - response for y:y
TFTP Text Config transfer starting...
20201030 12:37:16 INFO com.elite.wifi.manager.adapter.impl.netgear.mmi4.cli.CLISession (line:com.elite.wifi.manager.adapter.impl.netgear.mmi4.cli.CLISession.sendCommand(CLISession.java:232)) - response for :
20201030 12:37:26 INFO com.elite.wifi.manager.adapter.impl.netgear.mmi4.cli.CLISession (line:com.elite.wifi.manager.adapter.impl.netgear.mmi4.cli.CLISession.sendCommand(CLISession.java:232)) - response for :
20201030 12:37:36 INFO com.elite.wifi.manager.adapter.impl.netgear.mmi4.cli.CLISession (line:com.elite.wifi.manager.adapter.impl.netgear.mmi4.cli.CLISession.sendCommand(CLISession.java:232)) - response for :
20201030 12:37:39 INFO com.elite.wifi.manager.adapter.impl.netgear.mmi4.cli.CLISession (line:com.elite.wifi.manager.adapter.impl.netgear.mmi4.cli.CLISession$ReceiveMsg.run(CLISession.java:414)) - Receive a response from 192.x.x.67 :
20201030 12:37:39 INFO com.elite.wifi.manager.adapter.impl.netgear.mmi4.cli.CLISession (line:com.elite.wifi.manager.adapter.impl.netgear.mmi4.cli.CLISession$ReceiveMsg.run(CLISession.java:414)) - Receive a response from 192.x.x.67 :File transfer failed!

I'd appreciate any tips for sorting this out. Any manual tests I can do on the switch via telnet?

 

Thanks!

2 Replies

  • Dan_Z's avatar
    Dan_Z
    NETGEAR Expert
    Nov 03, 2020

    Hi GutschalkD,

    Are you use the same schedule to backup all devices? Recommend you try to use different schedule to backup the configuration.

     

    Thanks.

    • DGutschalk's avatar
      DGutschalk
      Tutor
      Nov 23, 2020

      First: Thank you for your reply.

      Second: I'm very sorry, I was on vacation the week you posted and didn't have my password at home to log in and reply. When I was back in the office I simply forgot.

       

      Now to your reply. I'm not using a schedule at all, I'm trying to backup configuration on demand right now. When it works I'll set up a schedule.

       

      Kind Regards

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