Like many others, the photo in my Mueral changes randomly. The scheduler is off, freeze image is selected. The frame is brand new and undamaged. I've factory reset it and cleaned the power button, like the threads suggested. I suspect this is an issue with the software. Does anyone know if they have plans on fixing it?
I've contacted support and finaly recieved a new one with the same problem. When the Gestures are switched off the problem is gone. This can only be done by netgear. Nevertheless you cannot communicate anymore is your wifi is down.
Exact same problem but I didn't freeze the picture. I had to actively watch what the frame does in the timeframe of 2 hours.
This are the things that happen:
- Random update of sample picture at the worst time
- Random reload of sample picture at the worst time
- Random swiping of sample pictures when no one is near the canvas
It is really annoying that a product that expensive has so many issues. I got mine for about 1 month and a half and I really regret to have spent money on it.
