Orbi WiFi 7 RBE973
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Netgear armor payed and no service

Shoeylae
Aspirant

Netgear armor payed and no service

In my Orbi router i bought last saturday a one year subscription for netgear armor.
I get a mail from that that they received the payment and that i will receive a second mail with the activation code.
I received nothing in my mail and not in my spamfolder.
I open a case and i talked already to two persons and still i have no code.
How difficult can it be?
Message 1 of 4
Blanca_O
NETGEAR Moderator

Re: Netgear armor payed and no service

Hi @Shoeylae

 

Welcome to NETGEAR Community!

 

Kindly send me a private message with your name, email address, device serial number and support case number. 

 

Regards,
Blanca
Community Team
 

Message 2 of 4
Shoeylae
Aspirant

Re: Netgear armor payed and no service

New Case Update - Case # 45785020
Message 3 of 4
Blanca_O
NETGEAR Moderator

Re: Netgear armor payed and no service

Hi @Shoeylae

 

We have notified support to follow up on your case. Were you able to receive their update? 

 

Regards,
Blanca
Community Team

 

Message 4 of 4
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