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Aspirant

No response from Support

I did purchased Nighthawk R700p from Amazon and there is some issue with the purchase for which I raised a request with case number#40668997. Even after 2 weeks I am yet to receive a response.

 

Do netgear donot offer any support via contact form.

 

Kindly let me know where do I need to submit Again?

Model: R7000|AC1900 Smart WIFI Router
Message 1 of 5
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Guru

Re: No response from Support

@ChristineT @Christian_R - appears there are problems with the Armor service registration, the marketing links point to a dead end, probably country/region specific...

Message 2 of 5
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Aspirant

Re: No response from Support

@ChristineT @Christian_R Thanks very much for your reply, Could you plz let me know what are my option, Anyother way to get to the customer support. I was suppose to receive 90 days complimentary support but !!!!!!!

Message 3 of 5
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NETGEAR Moderator

Re: No response from Support

Hello @Amorphous - Please let me know if you still require a follow up on your case. 

 

~Christian 

Message 4 of 5
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Aspirant

Re: No response from Support

I am returning the product back to Amazon as of now.

 

 

Message 5 of 5