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my solution was to get rid of Orbi 850 platform and move back to Eero 6 Pro's - much better experince, wifi performance was much higher (not expected) and the IOS app is rock solid.
My fix was to put the Orbi in a box and buy an ASUS mesh system. I downloaded the new Call of Duty on battle net yesterday and not only was it flawless but 40% faster.
The factory reset needs to stop being recommended. I have not seen one person say, "wow, taking that hour to factory reset everything and run through the setup fixed it!"
I have a 750 with the exact same issue. Internet would get disconnected as soon as I download applications on Adobe Creative Cloud. Anyone with any reasonable fix right now? Did the usual factory resets etc, nothing helps to avoid the issue from happening again. I can replicate the issue straightaway just by trying to install any app.
I have a 750 with the exact same issue. Internet would get disconnected as soon as I download applications on Adobe Creative Cloud. Anyone with any reasonable fix right now? Did the usual factory resets etc, nothing helps to avoid the issue from happening again. I can replicate the issue straightaway just by trying to install any app.
I also found my way here via the Creative Cloud route.
I have an RBR850 with three satellites that operated without incident for months until I subscribed to the Adobe suite of apps. Now whenever I allow the Creative Cloud app to perform substantial updates, the Orbi RBR850 crashes within a minute. I can get the updates to complete by repeatedly power-cycling the RBR850. Once the updates are done, the Orbi resumes trouble-free operation.
This has happened a dozen times in the past couple of months and is easy to reproduce - uninstall a big CC app, initiate the reinstallation, and await the crash. I can watch it in real time by monitoring a ping to 8.8.8.8. From steady 9 ms round trips it moves suddenly to 15000+ ms - at that point the Orbi is done and will not allow login or pass meaningful Internet traffic without a power cycle.
Little apps like the CC Desktop and Camera Raw won't trigger the crash, but Photoshop, Illustrator, Premier Pro, and the like all require a mid-update Orbi reboot to complete.
My connection is 1Gbps symmetric (Ziply Fiber).
This is not a problem within Windows or the Creative Cloud app - nothing happening there should cause the router to crash.
I suspect that it's a regression dating to firmware released this summer. I doubt I would have missed this issue when I installed the Orbi system a year ago. Creative Cloud is just the source of the most sustained full speed downloading I have done in the past few months.
Like @dwax, I'm going to get a separate router and use the RBR850 system in AP-only mode - it's a lot of gear to write off completely, and dwax's experience confirms that the bug is in the routing code.
Gotta say, I'm disappointed in my Orbi experience and will recommend against Netgear products to friends and family going forward.
I also found my way here via the Creative Cloud route.
I have an RBR850 with three satellites that operated without incident for months until I subscribed to the Adobe suite of apps. Now whenever I allow the Creative Cloud app to perform substantial updates, the Orbi RBR850 crashes within a minute. I can get the updates to complete by repeatedly power-cycling the RBR850. Once the updates are done, the Orbi resumes trouble-free operation.
This has happened a dozen times in the past couple of months and is easy to reproduce - uninstall a big CC app, initiate the reinstallation, and await the crash. I can watch it in real time by monitoring a ping to 8.8.8.8. From steady 9 ms round trips it moves suddenly to 15000+ ms - at that point the Orbi is done and will not allow login or pass meaningful Internet traffic without a power cycle.
Little apps like the CC Desktop and Camera Raw won't trigger the crash, but Photoshop, Illustrator, Premier Pro, and the like all require a mid-update Orbi reboot to complete.
My connection is 1Gbps symmetric (Ziply Fiber).
This is not a problem within Windows or the Creative Cloud app - nothing happening there should cause the router to crash.
I suspect that it's a regression dating to firmware released this summer. I doubt I would have missed this issue when I installed the Orbi system a year ago. Creative Cloud is just the source of the most sustained full speed downloading I have done in the past few months.
Like @dwax, I'm going to get a separate router and use the RBR850 system in AP-only mode - it's a lot of gear to write off completely, and dwax's experience confirms that the bug is in the routing code.
Gotta say, I'm disappointed in my Orbi experience and will recommend against Netgear products to friends and family going forward.
Still had massive issues getting satelites paired in AP mode. I read all the forum posting on pairing in AP mode and eventually gave up with that, but got the satellites to work by just assigning static IPs to RBR and all RBSs and the disabling DHCP on RBR
I bought a MikroTik RB5900UG+S+IN. It's a pro-caliber product that's inexpensive (~$200) for what it can do. If you don't need full gigabit throughput on all ports, they have less expensive options (~$60) with the same robust software.
Like @dwax 's, my conversion to AP mode was difficult - after the change, the RBS850s would not sync to the RBR850. I tried many things - the key was to factory reset the Orbi units - even the dreaded V4.6.3.16_2.0.51 will work if it's a vanilla fresh install. Based on my experience, here's a sequence worth trying:
Install the new router at 192.168.88.1 (MikroTik default) with static DHCP leases for the RBR/RBS units:
RBR850: 192.168.88.2
RBS850 #1: 192.168.88.3
RBS850 #2: 192.168.88.4
RBS850 #3: 192.168.88.5
Reset the RBR/RBS units:
pull power cord
depress recessed reset button with paper clip
insert power cord
await green power light
release reset button
confirm amber front light
Connect via WiFi to the default network as listed on the bottom of the RBR unit.
In a browser, navigate to 192.168.1.1:
log in as admin / password and choose new password
ensure that the RBS units sync up with the RBR unit
update the wireless settings to match what you had previously
convert to AP mode
while RBR unit is rebooting, connect its Internet port to a LAN port on the new router
In a browser, navigate to 192.168.88.2, log in, and confirm that the RBS units continue to be in sync.
Validate that wireless devices on the network are functioning well.
I bought a MikroTik RB5900UG+S+IN. It's a pro-caliber product that's inexpensive (~$200) for what it can do. If you don't need full gigabit throughput on all ports, they have less expensive options (~$60) with the same robust software.
Like @dwax 's, my conversion to AP mode was difficult - after the change, the RBS850s would not sync to the RBR850. I tried many things - the key was to factory reset the Orbi units - even the dreaded V4.6.3.16_2.0.51 will work if it's a vanilla fresh install. Based on my experience, here's a sequence worth trying:
Install the new router at 192.168.88.1 (MikroTik default) with static DHCP leases for the RBR/RBS units:
RBR850: 192.168.88.2
RBS850 #1: 192.168.88.3
RBS850 #2: 192.168.88.4
RBS850 #3: 192.168.88.5
Reset the RBR/RBS units:
pull power cord
depress recessed reset button with paper clip
insert power cord
await green power light
release reset button
confirm amber front light
Connect via WiFi to the default network as listed on the bottom of the RBR unit.
In a browser, navigate to 192.168.1.1:
log in as admin / password and choose new password
ensure that the RBS units sync up with the RBR unit
update the wireless settings to match what you had previously
convert to AP mode
while RBR unit is rebooting, connect its Internet port to a LAN port on the new router
In a browser, navigate to 192.168.88.2, log in, and confirm that the RBS units continue to be in sync.
Validate that wireless devices on the network are functioning well.
I had this exact same issue with the RBR750 after a specific firmware update rolled out a few months ago. I would lose connectivity after large downloads. Nothing recommended by Netgear or the community would solve this problem. After putting up with the issue for a couple months, i decided to try downloading large files on my wife's computer, and to my surprise, the connectivity issues weren't happening. Luckily, our computers are practically identical, with the exception of the built-in ethernet. Her M/B has an Intel 1Gbps, while mine has both a 1Gbps and 2.5Gbps. I was using the 2.5Gbps LAN, so after i switched to the 1Gbps, the issues stopped. It's been a month without issue, so i can confidently say, at least for me, the firmware introduced some compatibility issues with the 2.5Gbps LAN.
I would check the LAN adapter driver on your PC. The 7 series systems does not have any 2.5Gb LAN ports. Possible some incompatbility with your 2.5Gb LAN port adapter and the LAN ports on the RBR750.
I had this exact same issue with the RBR750 after a specific firmware update rolled out a few months ago. I would lose connectivity after large downloads. Nothing recommended by Netgear or the community would solve this problem. After putting up with the issue for a couple months, i decided to try downloading large files on my wife's computer, and to my surprise, the connectivity issues weren't happening. Luckily, our computers are practically identical, with the exception of the built-in ethernet. Her M/B has an Intel 1Gbps, while mine has both a 1Gbps and 2.5Gbps. I was using the 2.5Gbps LAN, so after i switched to the 1Gbps, the issues stopped. It's been a month without issue, so i can confidently say, at least for me, the firmware introduced some compatibility issues with the 2.5Gbps LAN.
My kids and thier gaming require large downloads from battle.net and Epic games. These downloads are often greater than 100GB.
When they start to download the router RBR850 loses its connection to the internt. This will occur at 5GHz, 2.4Gz or wired.
I have COX internet with Gigablast
When this occurs I can be logged into the CM1200 cable modem and see that it does not lose any internet conenction. My internet connection with COX is working fine.
The router has issues, and i was not able to correct with tech support. They wanted me to update the same ROM version and reset all settings but that does not work.
i hated to waste the $$ of the 3 node system that i purchased, ~$900 however i went back to Eero Pro 6 with 4 nodes, and i am getting the reliability and thruput
with my Orbi and my ipad next to the router i was never able to get more then 400mbs /sec, and my imac was not able to get more then 500mbs/sec
with the eero pro 6 in the same spot
i just ran speed test and my ipad resulted in 658mb/sec and my imac 868mb/sec
So both BattleField 2042 and CoD Vanguard downloaded with out crashing my 850. 850 is connected to my CAX80 multi-gig port which the CAX80 is in modem only mode.
850 still up and running currently.
Wondering if there maybe a multi-gig port issue on the 850 or something else happening that I'm not seeing...
