R7000P firmware upgrade drops my armor subscription

[jaycar]

Hi,

I upgraded my R7000P to V1.3.1.64_10.1.36 today. And my Armor subscription that I have paid for has disappear.

I am using my netgear account to reattach.

Please help.

Regards

John

[schumaku]

You might want to chime in here -> https://community.netgear.com/t5/NETGEAR-Armor/Netgear-Armor-access-lost-after-latest-firmware-updat...... some proposals are talking of a factor< reset (not very attractive depending on the set-up), ...

@DexterJB please advise and assist.