How to actual get support?

[DDT3]

Hello,

I have a premium insight subscription to manage 3 GC110(p) routers. I  have some issues with the Insight portal: it appears it has a live of it's own and configurations keep changing while I have no clue why.

So I would like some support for the Insight portal but it appears I can only get that if I report an issue on one of the registered switches, which I can't because these are no longer covered... 

How can I get support?

(The issue itself: https://community.netgear.com/t5/Insight-Managed-Smart-Cloud/VLAN-settings-keep-changing-all-the-tim...)

[JulienR]

Hi @DDT3,

I will get a member of our support team to get in touch with you.

Thank you.

Best Regards,

Julien R.