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Need help with Netgear M7 Ultra and Insight Pro

Lausy
Follower

Need help with Netgear M7 Ultra and Insight Pro

Hi, 

 

I purchased the Insight Pro and trying to add my mobile router Netgear M7 Ultra but it's not working

Am told I need to keep the router switched on and running for 7 days to make the first connection

Shouldn't it try to connect whenever I turn the device on?

Is there any other setting that could prevent the device from being added?

Status says 'Pending verification' I've checked that the SN and IMEI are correct, internet connection is availableIs there anything I can do to trigger a connection rather than wait 7 days and hope it connects with management check-in

 

 

 

Message 1 of 3
rcpax
Luminary

Re: Need help with Netgear M7 Ultra and Insight Pro

your question seems to focus on Insight Pro, which is a product not unique to the M7. So this sub-forum would really not be the ideal spot to ask questions related to it.

Try this sub instead: https://community.netgear.com/t5/Insight-Network-Management/ct-p/en-business-solutions-insight

 

Message 2 of 3
avagrace234
Aspirant

Re: Need help with Netgear M7 Ultra and Insight Pro

That sounds frustrating! If your Netgear M7 Ultra is stuck on "Pending verification," it should ideally connect whenever it’s powered on, not require a full 7-day wait. Double-check that the firmware is up to date and that there are no network restrictions blocking the connection. Also, try rebooting both the router and the Insight Pro system. If possible, manually refresh or reattempt the setup. Hopefully, someone here has found a quicker workaround.By the way, just like the perfect network setup, exploring subwaymenu for the best quick and delicious meal options!

Message 3 of 3
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