Orbi WiFi 7 RBE973
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Orbi RBR750

Amlan
Tutor

Orbi RBR750

In my Orbi app version 56 (latest) iOS Firmware V4.6.5.14 RBR750 router and one RBS750 sattelite Parental Control is NOT shown. How can I enable it ? Circle 1st gen app does NOT work either. I am in India 

Model: RBK53|Orbi AC3000 Tri-band WiFi System
Message 1 of 6
Amlan
Tutor

Re: Orbi RBR750

Please read my replies inline 

 

https://kb.netgear.com/000062109/How-do-I-set-up-and-install-NETGEAR-Smart-Parental-Controls

NO , it does NO show me Parental Controls tile.

 

https://kb.netgear.com/000062852/How-do-I-upgrade-from-Circle-to-NETGEAR-Smart-Parental-Controls-on-...

My model is RBR750 (router) , RBS750 (satellite) NOT listed here 

 

https://kb.netgear.com/000062988/Why-can-t-I-see-the-NETGEAR-Smart-Parental-Controls-tile-in-the-Orb...

 

My country (India) is NOT listed although Product is listed.

 

So gist : I am screwed , bought this rounter to control kids internet activity BUT while selling product to me there was NO warning

Message 3 of 6
FURRYe38
Guru

Re: Orbi RBR750

Please contact a forum moderator to see if there is any additional information regarding regional support:

@Blanca_O 

Message 4 of 6
Amlan
Tutor

Re: Orbi RBR750

@FURRYe38 Thanks for your suggestion. @Blanca_O 

 

I have already given up , Netgear positions Orbi RBR750 as Premium product and it does not have parental control feature (for me in India) . NO where it was mentioned while selling it to me.

Older modesl at least worked with Circle app 1st generation that also does NOT work for my model. 

NO update from Netgear about future plans.

Awful service from Netgear.

Message 5 of 6
Bundyo
Initiate

Re: Orbi RBR750

I was also mislead, when I bought RBK752, that it included Parental Controls. Now after an year of waiting, there are new firmware versions that support SPC, but only for 14 countries (out of 195 in the world). What is this nonsense? Even if you have law issues with supporting more countries, how then Circle supported more? Or if supporting so many countries in EU, why not all of it?

Message 6 of 6
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