DUO V2: after scheduled power on, usb don't work #19235128

Are they USB3.0 external drivers?

No, they are USB2.0 external drives.

Which RAIDiator is on your Duo v2?
I tried on my Duo v2 these two days, I can not reproduce the issue, USB disk worked normally after schedule power on, my USB drivers are WD USB2.0 500GB WDBABV5000ABK-00 and WD USB3.0 500GB WDBACY5000ABK-00.
Could you download logs in UI? then send

 

Thanks!

I checked your logs, system detect USB device when Duo v2 power on,

Aug 15 08:44:30 Serien1 kernel: scsi 2:0:0:0: Direct-Access     WD       10EADS External  1.75 PQ: 0 ANSI: 4
Aug 15 08:44:30 Serien1 kernel: sd 2:0:0:0: Attached scsi generic sg2 type 0
Aug 15 08:44:30 Serien1 kernel: sd 2:0:0:0: [sdc] 1953525168 512-byte logical blocks: (1.00 TB/931 GiB)
Aug 15 08:44:30 Serien1 kernel: sd 2:0:0:0: [sdc] Write Protect is off
Aug 15 08:44:30 Serien1 kernel: sd 2:0:0:0: [sdc] Mode Sense: 23 00 00 00
Aug 15 08:44:30 Serien1 kernel: sd 2:0:0:0: [sdc] Assuming drive cache: write through
Aug 15 08:44:30 Serien1 kernel: sd 2:0:0:0: [sdc] Assuming drive cache: write through
Aug 15 08:44:30 Serien1 kernel:  sdc: sdc1
Aug 15 08:44:30 Serien1 kernel: sd 2:0:0:0: [sdc] Assuming drive cache: write through
Aug 15 08:44:30 Serien1 kernel: sd 2:0:0:0: [sdc] Attached SCSI disk

A few minutes later, it is disconnect and detect again, did you hot plug USB driver a time?

Aug 15 08:53:43 Serien1 kernel: usb 1-1: USB disconnect, device number 2
Aug 15 08:53:57 Serien1 kernel: usb 1-1: new high speed USB device number 3 using ehci_marvell
Aug 15 08:53:57 Serien1 kernel: scsi3 : usb-storage 1-1:1.0
Aug 15 08:53:58 Serien1 kernel: scsi 3:0:0:0: Direct-Access     WD       10EACS External  1.75 PQ: 0 ANSI: 4
Aug 15 08:53:58 Serien1 kernel: sd 3:0:0:0: [sdc] 1953525168 512-byte logical blocks: (1.00 TB/931 GiB)
Aug 15 08:53:58 Serien1 kernel: sd 3:0:0:0: [sdc] Write Protect is off
Aug 15 08:53:58 Serien1 kernel: sd 3:0:0:0: [sdc] Mode Sense: 23 00 00 00
Aug 15 08:53:58 Serien1 kernel: sd 3:0:0:0: [sdc] Assuming drive cache: write through
Aug 15 08:53:58 Serien1 kernel: sd 3:0:0:0: Attached scsi generic sg2 type 0
Aug 15 08:53:58 Serien1 kernel: sd 3:0:0:0: [sdc] Assuming drive cache: write through
Aug 15 08:53:58 Serien1 kernel:  sdc: sdc1
Aug 15 08:53:58 Serien1 kernel: sd 3:0:0:0: [sdc] Assuming drive cache: write through
Aug 15 08:53:58 Serien1 kernel: sd 3:0:0:0: [sdc] Attached SCSI disk
Aug 15 08:54:02 Serien1 kernel: tntfs info: NTFS volume version 3.1 (cluster_size 4096, PAGE_CACHE_SIZE 4096)

During my tests to get the drives online again, i hot plug it - but they don't work, so i must the power cable from DUO plug off and on ...

RAIDiator Version: 5.3.5

I test it again:

System restart via GUI: USB disks works fine
System shutdown via GUI: after immediatly Power On: USB disks works fine
Scheduled Powern Off/On (1 hour waiting time): USB disks dosn't works!
Shutdown via GUI, power cable pluging out ... pluging in, power on: USB disks works fine
System shutdown via GUI: after 1 hour waiting time power On: USB disks works fine
very strange ...

Please open a tech support case, maybe our tech support need to remote access to check the issue when USB disks doesn't work after schedule power on.

Thanks, i will do that --> Case Number: 19235128
I changed today the external usb drives between my DUO and my DUOv2 - same Problem -> the disk works fine after scheduled power on with my DUO and they does'nt work with my DUOv2 :-(

Can you download your logs (open the Dashboard, click Configure and go to System > Info > Logs > Download Logs), extract the zip contents and open bios_ver.log? What are the contents of bios_ver.log?

No Problem:


U-Boot 1.1.4 (Feb 6 2012 - 14:40:46) Marvell version: 3.4.27
Netgear version: Uboot-1_1_4-NetgearDUOV3-V1008 If U-Boot Endiannes is going to change (LE->BE or BE->LE), Then Env parameters should be overriden..

That's good. I guess evan probably already checked that when he reviewed your logs.