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Forum Discussion
NetworkMechanic
Oct 20, 2015Aspirant
RN 104 freezing/not responding/locking up with FW 6.4.0
RN 104 keeps freezing and becomes unresponsive (even the lcd screen freezes). I have to disconnect the power supply everytime. It tries to resync the data, but it freezes at random points. 3x 1 TB ...
kroche
Nov 07, 2015Aspirant
I am suffering from the same issue. Since updating the firmware to 6.4.0 the device hangs when I try to write new data with SMB. The only way to reset is to remove the power.
After booting I can read data with SMB or FTP. Then after a while SMB fails and the admin web page fails while FTP continues to work but only for reading.
kroche
Nov 08, 2015Aspirant
The device has been working for a few hours now but I noticed SMB was turned off on a couple of shares so I went to turn it on using the web interface.
I got a strange messageNot sure if this is good or bad but it seems to have worked.
- krocheNov 08, 2015Aspirant
Decided to go ahead and install the new 6.4.1 beta mentioned above. So far it seems to be alot better but is only been an hour.
Kevin
- RobTWoNov 08, 2015Guide
I have been experiencing this issue since 6.2.4. I have now also tried 6.4.0 and: freezing again!
The solution I know, is downgrading to 6.2.2. I advise everybody to do the same!!!!!
- RobTWoNov 08, 2015Guide
I encountered the problem that with 6.2.4 downgrading was possible, but with 6.4.0 not.
THANK YOU Netgear!!!
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