RN24100 not able to connect to after the admin login page

[Shivani]

Hi,

After connecting to the admin login page using the default User name and Password provided, the page the does not display any options to configure the ReadyNAS RN 21400 model.

I am also not able to connect to the Readycloud.netgear.com page for configuration options. 
Please help..

[StephenB]

Are you using https://nas-ip-address/admin

If so, what do you see when you log in?

It should look like this:

[Shivani]

Hi,

I can see only the following after I login. It does not proceed beyond that point.

NETGEAR

ReadyNAS

Version 6.4.1

I am using WIndows 10 OS.

[StephenB]

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@Shivani wrote:

NETGEAR

ReadyNAS

Version 6.4.1

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How long are you waiting?  That's a splash page, and it should either shift to something like the page above, or time out.

Did you just purchase?  You do have 90-day phone support after purchase, and that would be a good option if you still have it.