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First three drives upgraded successfully, will include my notes below.
Fourth drive appears to have completed the rebuild phase (drive number flashing... messgae says Degraded->Redundant .. drive number no longer flashing) but did not indicate the second Resync (to vertical expand?)
On returning to the site I note "unfreeze_partials.isra.75+4d" on the device display.
Initial attempts to view the admin gui page were successful and the Overview status indicated "Healthy"
The volumes tab only showd the "busy spinner".
SSH works: top, ls, ps, cd commands work... can view log files
however disk status commands like df and btrfs hang.
Other devices on the hetwork can access the shares.
After some short time, reinvoking the admin page shows only the splash screen, timeout, then try to load the "admin" page. Get "ReadyNAS Admion Page is offline."
I am looking for guidance. I hesitate just to reboot hoping someone more experienced might be able to further information gathering.
Dec 19 2016 Upgrading disks Started with Data 3.47TB Snapshots 231.45Gb Free 1.74Tb Type: RAID5
Removed Drive4: (right hand unit) was Toshiba DT01ACA200 2.0TB SN Z31UNVEKS TZ5 WD Red wd6002FFWX 6.0TB SN K1GPNP0D Log Excerpt Mon Dec 19 2016 20:40:42 Volume: Volume data health changed from Degraded to Redundant. Mon Dec 19 2016 20:40:42 Volume: Volume data is resynced. Mon Dec 19 2016 15:36:00 Volume: Resyncing started for Volume data. Mon Dec 19 2016 15:35:44 Disk: Disk Model:WDC WD6002FFWX-68TZ4N0 Serial:K1GPNP0D was added to Channel 4 of the head unit. Mon Dec 19 2016 15:22:06 Volume: Volume data health changed from Redundant to Degraded. Mon Dec 19 2016 15:21:46 Disk: Disk Model:TOSHIBA DT01ACA200 Serial:Z31UNVEKS was removed from Channel 4 of the head unit.
Same size info Removed drive3 (right middle unit) was Toshiba DT01ACA200 2.0TB SN Y36UW8MGS WD Red WD6002FFWX 6.0TB SN K1GSYNYWD
Tue Dec 20 2016 2:44:43 Volume: Resyncing started for Volume data. Tue Dec 20 2016 2:44:32 Volume: Volume data health changed from Degraded to Redundant. Tue Dec 20 2016 2:44:32 Volume: Volume data is resynced. Tue Dec 20 2016 1:00:05 Volume: Volume data is Degraded. Tue Dec 20 2016 0:48:43 Snapshot: Snapshot prune worker successfully deleted snapshot 2016_11_22__00_00_17 from share or LUN Videos. ... Tue Dec 20 2016 0:00:32 Miscellaneous: Snapshot c_1482210028 was successfully created for share or LUN Videos. ... Mon Dec 19 2016 21:45:52 Volume: Resyncing started for Volume data. Mon Dec 19 2016 21:45:28 Disk: Disk Model:WDC WD6002FFWX-68TZ4N0 Serial:K1GSNYWD was added to Channel 3 of the head unit. Mon Dec 19 2016 21:41:05 Volume: Volume data health changed from Redundant to Degraded. Mon Dec 19 2016 21:41:02 Disk: Disk Model:TOSHIBA DT01ACA200 Serial:Y3SUW8MGS was removed from Channel 3 of the head unit.
I do NOT understand the 2:44:43 Resync starting. Also capacity figures are: Data 3.47Tb Snapshots 231.45 Gb Free 5.38Tb At 08:10 all four green lights are on solid for the four drives. Overview page shows "Healthy, resyncing" I didn't think I would get more free space until all four drives were replaced. Time will tell. The data icon on the overview page says 5.38Tb of 9.08 Tb Status window on the Volumes tab of System page says: Resyncing in progress 85.12% complete Remaining time 1:50:06
I returned to find the sync was complete
Log: Tue Dec 20 2016 10:24:55 Volume: Volume data is resynced.
Removed drive 2 (left middle unit) was Toshiba DT01ACA200 SN Y3OT4SGS WE Red WD6002FFWX K1GV6LD8
Wed Dec 21 2016 12:30:46 Volume: Volume data is resynced. Tue Dec 20 2016 17:07:37 Volume: Resyncing started for Volume data. Tue Dec 20 2016 17:06:51 Volume: Volume data health changed from Degraded to Redundant. Tue Dec 20 2016 17:06:50 Volume: Volume data is resynced. Tue Dec 20 2016 13:36:23 System: Antivirus scanner definition file was updated to 201612201741. Tue Dec 20 2016 12:03:21 Volume: Resyncing started for Volume data. Tue Dec 20 2016 12:03:02 Disk: Disk Model:WDC WD6002FFWX-68TZ4N0 Serial:K1GV6LDB was added to Channel 2 of the head unit. Tue Dec 20 2016 12:00:08 Volume: Volume data health changed from Redundant to Degraded. Tue Dec 20 2016 11:59:50 isk: Disk Model:TOSHIBA DT01ACA200 Serial:Y3OT4XSGS was removed from Channel 2 of the head unit.
Once again as with the second drive replacement, after the first sync is done, and the array moves from Degraded back to Redundant, a second sync takes place (to make the new extra space usable??)
After the second resync the capacity sizes are: Data 3.47Tb Snapshots 231.45Gb Free 9.02Tb
Removed drive 1 (right unit) was Toshiba DT01ACA200 SN Y30SWMSGS WD Red WD6002RRWX SN K1GT6BGD Wed Dec 21 2016 19:04:57 Volume: Volume data health changed from Degraded to Redundant. Wed Dec 21 2016 19:04:57 Volume: Volume data is resynced. Wed Dec 21 2016 14:11:54 Volume: Resyncing started for Volume data. Wed Dec 21 2016 14:11:34 Disk: Disk Model:WDC WD6002FFWX-68TZ4N0 Serial:K1GT6BGD was added to Channel 1 of the head unit. Wed Dec 21 2016 14:09:32 Volume: Volume data health changed from Redundant to Degraded. Wed Dec 21 2016 14:09:26 Disk: Disk Model:TOSHIBA DT01ACA200 Serial:Y3OSWMSGS was removed from Channel 1 of the head unit.
Returned to find log message showing change from Degraded to Redundant. But no second resync started. Machine display shows "unfreeze partials.isra.74+4d" All four disk device lights on solid. Overview shows Status: Healthy Volumes tab: just shows wait spinner Performance tab shows believable numbers for all catagories except utilization which is blank.
As I tried more things the admin page access only shows the splash screen. SSH access still works, and other devices can still see the shares.
Have you already tried getting to support team? I checked your profile and found that you have no registered Netgear product yet. If you can register it and contact support that might help you as they would have your case escalated to higher tier to get this volume expansion problem fixed from the backend.
I've had the RN314 since 2014, and I did in fact register it at the time. I've not corresponded since this attempt to upgrade the storage capacity.
I suppose this question should have been posted somewhere other that "New to ReadyNAS" but that's where it ended up.
Anyway, I no longer can get GUI access to the admin pages, and SSH does not respond any more so even expert guidance probably won't be able to do much for me.
There is still the somewhat regular sound of disks seeking so I am letting it run in hopes that it is finishing the vertical expansion before rebooting it.
This ReadyNAS 314 eventually became totally unaccessible. A reboot was successful but capacity was not where it was expected to be considering the ungraded drives.
I will start a new discussion in "Using you ReadyNAS' named "New drives not being fully utilized after upgrade".
I checked the SN and it is registered right. That purchase date issue was fixed and the registration of the product was corrected and done in year 2014, everything seems right with regards to the registration of the product which also shows that it still has warranty for the hardware but the support warranty for Email, Chat and phone are already expired.
May i also ask how many disks are currently inserted, which ones are old and which ones are new. at which disk did it stop resynching?
The anaomoly occured after the fourth disk was installed and the "rebuild" phase appeared to complete normally.
It failed before or during the second part of the resync process (for the fourth disk) during which it does the vertical expansion.
As mentioned in my previous, the unit became totally unresponsive so I rebooted. The unit is now totally responsive but the total disk capacity is lower than expected.
I do consider this incident closed, but I have opened another incident titled "New drives not being fully utilized after upgrade" in the "How to use forum".
Regards, and thanks, Alf
In my definition, the time during which the staus says Degraded, Resyncing is the "Rebuild"
and the time during which is says Redundant, Resyncing" is the "Vertical expansion".
So you have 4 x 6TB disks inserted but the volume capacity is lower than expected? Can you post a screen capture of admin page > Volumes? I would like to be clear on this and if there is something wrong with the volume expansion, I will try to get someone who can possibly fix this from the backend.
I don't know how to append my screenshot so that you can see it. Cut and paste doesn't work.
Please advise the correct method.
Regards,
alfb
P.S. you are correct, I have 4*6Tb dtrive installed. Admin / Volumes page shows Data 3.48Tb, Snapshots 231.44Gb Free 9.01Tb Type RAID-5 and the X-RAID green light is lit on the right side of screen. In the other conversation mentioned previously (Using your ReadtNAS : Installation & Upgrade : New drives not being fully recognized after upgrade) the log file I provided upon request shows /dev/md/data-1 unit /dev/sda4 being in "spare" status.
I don't know how to append my screenshot so that you can see it. Cut and paste doesn't work.
There is an image icon in the tool bar, (9th from the right. ...smiley face for emoticons, followed by chain for hyperlinks, followed by an image for the image tool).
There is also a file attachments facility underneath the posting window.
I will follow the procedure mentioned above. The screen shot contains the volumers sub tab on the right and the excerpt from mdstat.log showing the "spare" status on the left.
I trust you will be able to magnify it to see.
Let me know if you'd like me to try a different mechanism to send info.
