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ReadyCLOUD slow performance on IOS

Leventh
Apprentice

ReadyCLOUD slow performance on IOS

I have two Netgear RN214 NAS device using both home and work, I installed ReadyCLOUD app on IOS for My Iphone XR (IOS 13.3) it has been two or three weeks but it's working really slow response time eg. browsing files/folders, I don't know if it's related with ReadyNAS 214 configuration or settings itself?

 

I also have WD MyCloud Home using (one bay model) on same WiFi network and same phone and it's working fast and flawlessly.

Anyone have any idea, could it be a software problem for IOS?

Thanks in advance.

Model: RN21400|ReadyNAS 214 Series 4- Bay (Diskless)
Message 1 of 3
JohnCM_S
NETGEAR Employee Retired

Re: ReadyCLOUD slow performance on IOS

Hi Leventh,

 

Is the iPhone connected on the same network with the ReadyNAS or is it on a different network?

 

May I know also the version of the ReadyCLOUD iOS app?

 

Regards,

Message 2 of 3
Leventh
Apprentice

Re: ReadyCLOUD slow performance on IOS

Hi JohnCM_S,
Yes, iPhone connected on the same network with ReadyNAS and readyCloud version for IOS is
2.0.4, (2055)
Thx.
Model: RN21400|ReadyNAS 214 Series 4- Bay (Diskless)
Message 3 of 3
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