ReadyNAS 6.10.8 (RN524X) - Timeout when checking for updates

[fondy]

Hi

Check for Updates from my 524X I got error:

"Cannot connect. Communicatins error. Check your internet connections, DNS Settings, or Proxy settings"

All was OK some weeks ago

PS. I see a green "internet available" indication on the cloud page

Please help

regards Paal

[StephenB · Accepted solution]

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@fondy wrote:

"Cannot connect. Communicatins error. Check your internet connections, DNS Settings, or Proxy settings"

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This is Netgear's issue - they appear to have taken down the update server.

You should probably install at least 6.10.9 manually

• https://kb.netgear.com/000065653/ReadyNAS-OS-Software-Version-6-10-9

If you don't use the apps page in the web, I suggest installing 6.10.10

• https://kb.netgear.com/000065999/ReadyNAS-OS-6-Software-Version-6-10-10

6.10.10 is the most recent release.

[StephenB · Accepted solution]

---

@fondy wrote:

"Cannot connect. Communicatins error. Check your internet connections, DNS Settings, or Proxy settings"

---

This is Netgear's issue - they appear to have taken down the update server.

You should probably install at least 6.10.9 manually

• https://kb.netgear.com/000065653/ReadyNAS-OS-Software-Version-6-10-9

If you don't use the apps page in the web, I suggest installing 6.10.10

• https://kb.netgear.com/000065999/ReadyNAS-OS-6-Software-Version-6-10-10

6.10.10 is the most recent release.