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Readynas 316 disk state unknown after replacement

phantomcsa
Tutor

Readynas 316 disk state unknown after replacement

I have having problems replacing a drive in my ReadyNas 316.  I have added/replaced drives many times and this is the 1st time I have run into this issue.   In the past the NAS accepted the drive and resynced all the data.

 

I found another post that suggested formatting the drive with the button on the right, but that does not appear to have done anything.  All the data is still accessible, but the NAS is in degraded state.

 

 

phantomcsa_0-1709839867355.png

 

I am running the latest stable version 6.10.10

 

The logs do not show anything, but me removing the old drive and putting in the new drive

phantomcsa_1-1709840226991.png

 

 

Not sure what to do next.  Thank you

 

Message 1 of 7
StephenB
Guru

Re: Readynas 316 disk state unknown after replacement


@phantomcsa wrote:

 

The logs do not show anything, but me removing the old drive and putting in the new drive

 


Download the full log zip from the logs page.  It has a lot more info than you can see in the web ui.

 

You might also try powering down the NAS and connecting the drive to a Windows PC.  Then test it with WDC's dashboard utility.

Message 2 of 7
phantomcsa
Tutor

Re: Readynas 316 disk state unknown after replacement

Yes, lots more information in the downloaded log file.  Is there something specific I'm looking for?

 

Thanks

Message 3 of 7
StephenB
Guru

Re: Readynas 316 disk state unknown after replacement

I'd be looking for errors in various logs (system, kernel, systemd-journal) around the time you inserted the new disk.  Also I'd check mdstat to see if the new disk was synced to the OS partition (md0) or not.  Probably look in disk_info.log also.

 

If you like, I could take a look.  You'd need to PM me a download link to the logs.

 

But I think the first step would be to test the disk.  That can be done with WD's utility in a Windows PC, but also you could run the long test with smartctl from the linux command line.  Do you have ssh enabled (and have experience with the linux command line)?

Message 4 of 7
phantomcsa
Tutor

Re: Readynas 316 disk state unknown after replacement

Found this in the rn-expand.log file

Looks like it might be a bad drive? I will take it out and try it in a PC. 

 

-- Logs begin at Thu 2024-03-07 13:59:04 EST, end at Thu 2024-03-07 16:41:10 EST. --
Mar 07 13:59:40 nas01 rn-expand[3579]: Changing root RAID member count from 6 to 5
Mar 07 13:59:42 nas01 rn-expand[3579]: find_available_disk: Searching for disk to repair 'data'...
Mar 07 13:59:42 nas01 rn-expand[3579]: find_available_disk: Checking disk 0:1 (sdb,WDC_WD80EFZX-68UW8N0,7452GB)...
Mar 07 13:59:42 nas01 rn-expand[3579]: find_available_disk: Checking disk 0:2 (sdc,WDC_WD80EFZX-68UW8N0,7452GB)...
Mar 07 13:59:42 nas01 rn-expand[3579]: find_available_disk: Checking disk 0:0 (sda,WDC_WD120EFAX-68UNTN0,11176GB)...
Mar 07 13:59:42 nas01 rn-expand[3579]: find_available_disk: Checking disk 0:3 (sdd,WDC_WD120EFAX-68UNTN0,11176GB)...
Mar 07 13:59:42 nas01 rn-expand[3579]: find_available_disk: Checking disk 0:4 (sde,WDC_WD120EFBX-68B0EN0,11176GB)...
Mar 07 13:59:42 nas01 rn-expand[3579]: find_available_disk: Checking disk 0:5 (sdg,WDC_WD121KFBX-68EF5N0,11176GB)...
Mar 07 13:59:42 nas01 rn-expand[3579]: find_available_disk: Disk 0:5 (sdg,WDC_WD121KFBX-68EF5N0,11176GB) is available
Mar 07 13:59:42 nas01 rn-expand[3579]: repair_pool: Trying to repair pool [data]
Mar 07 13:59:42 nas01 rn-expand[3579]: prepare_disk: Prepare disk 0:5 (sdg,WDC_WD121KFBX-68EF5N0,11176GB) with partition size 7804595824
Mar 07 13:59:42 nas01 rn-expand[3579]: Found sdg is not a member of root
Mar 07 13:59:46 nas01 rn-expand[3579]: Partitioning failed! [4]
Mar 07 13:59:46 nas01 rn-expand[3579]: output: Warning! Read error 5; strange behavior now likely!;Warning! Read error 5; strange behavior now likely!;Creating new GPT entries in memory.;Warning! GPT main header not overwritten! Error is 5;Warning: The kernel is still using the old partition table.;The new table will be used at the next reboot or after you;run partprobe(8) or kpartx(8);GPT data structures destroyed! You may now partition the disk using fdisk or;other utilities.;Warning! MBR not overwritten! Error is 5!;Warning! Read error 5; strange be
Mar 07 13:59:46 nas01 rn-expand[3579]: adding partition failed [5]
Mar 07 13:59:46 nas01 rn-expand[3579]: Found sdg is not a member of swap
Mar 07 13:59:47 nas01 rn-expand[3579]: Partitioning failed! [4]
Mar 07 13:59:47 nas01 rn-expand[3579]: output: Warning! Read error 5; strange behavior now likely!;Warning! Read error 5; strange behavior now likely!;Creating new GPT entries in memory.;Unable to save backup partition table! Perhaps the 'e' option on the experts';menu will resolve this problem.;Warning! An error was reported when writing the partition table! This error;MIGHT be harmless, or the disk might be damaged! Checking it is advisable.;
Mar 07 13:59:48 nas01 rn-expand[3579]: Partitioning failed! [4]
Mar 07 13:59:48 nas01 rn-expand[3579]: output: Warning! Read error 5; strange behavior now likely!;Warning! Read error 5; strange behavior now likely!;Creating new GPT entries in memory.;Unable to save backup partition table! Perhaps the 'e' option on the experts';menu will resolve this problem.;Warning! An error was reported when writing the partition table! This error;MIGHT be harmless, or the disk might be damaged! Checking it is advisable.;
Mar 07 13:59:48 nas01 rn-expand[3579]: add_partition: Input/output error [5]
Mar 07 13:59:48 nas01 rn-expand[3579]: repair_pool: prepare disk failed: Input/output error
Mar 07 13:59:48 nas01 rn-expand[3579]: Trying auto-extend (grow onto additional disks)
Mar 07 13:59:48 nas01 rn-expand[3579]: Trying xraid-expand (tiered expansion)

Message 5 of 7
StephenB
Guru

Re: Readynas 316 disk state unknown after replacement


@phantomcsa wrote:

Found this in the rn-expand.log file

Looks like it might be a bad drive? I will take it out and try it in a PC. 

I agree that is likely.

Message 6 of 7
phantomcsa
Tutor

Re: Readynas 316 disk state unknown after replacement

Thank you again.  It was a bad drive!  I replaced the drive and the NAS is now syncing

Message 7 of 7
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