× NETGEAR will be terminating ReadyCLOUD service by July 1st, 2023. For more details click here.
Orbi WiFi 7 RBE973
Reply

what does synch do?

jxr02
Aspirant

what does synch do?

I have an RND4000-100NAS 4 bay. I took drive 1 out of the four drive bay, and then put it back in. The unit started the synch process. Why? It was the origional drive with all the origional data on it. What did sych do? why does the drive now show as "spare" on the front view volume log? Does it still have my data. During the sych process, it appears I lost drive 4. Now I cant see my data. Any ideas?

Model: ReadyNAS-NV+|ReadyNAS NV+
Message 1 of 2
StephenB
Guru

Re: what does synch do?


@jxr02 wrote:

I took drive 1 out of the four drive bay, and then put it back in. 


If you aren't intending to replace the disk, then you should always do this with the NAS powered down.  Keep it powered down until after you reinsert the disk.  Also, it is good to label the disks by slot, so you can maintain the order.

 


@jxr02 wrote:

Why? It was the original drive with all the original data on it.


Your NAS doesn't check for that.  It assumed that you were adding a new drive to the array.

 


@jxr02 wrote:

What did sych do? 


Normally it will format the newly inserted disk, and then reconstruct it's contents from the remaining three disks.

 

In your case that went wrong.  Drive 4 failed during the process, so the NAS couldn't reconstruct the data on drive 1.

 


@jxr02 wrote:

Does it still have my data. 


No, though it is possible that it is recoverable.

 


@jxr02 wrote: Any ideas?

If you have no backup, then you will need to try RAID recovery.  That might not succeed, and it can be expensive.

 

Netgear has a data recovery service: https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service

 

There are other reputable companies that also offer this, though you do need to be careful.

 

You could also try connecting the disks to a PC (SATA or with a USB adapter/dock), and try RAID recovery software.  R-Studio is a relatively inexpensive option ( https://www.r-studio.com/ ).  If that doesn't seem to find your files, you could also try ReclaiMe ( https://www.reclaime.com/ ). Both will let you install the software for free, so you can see if it can recover anything.  But you do need to purchase before you restore the files.

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 669 views
  • 0 kudos
  • 2 in conversation
Announcements