Genie app v.3.1.12 for iPad - only displays in portrait

[Kate-Gamble]

The Genie app did an automatic update on my iPad and now I am unable to adjust the settings to enable streaming to be viewed in landscape. I am not able to login as with this update password is no longer recognized. This new version needs a serious overhaul. Have tried to download previous version 2.4.38 without success. Please help!

[DexterJB]

Hi @Kate-Gamble,

The bugs have already been reported to engineering. Please make sure to keep the app up to date for possible fixes.

Regards,

Dexter

Community Team

[Kate-Gamble]

Well it has been over a month and still no fix or work around. So disappointing. Regretting owning this router and may consider a different brand. Fix the damn thing .... please.

NOT HAPPY!