Nighthawk RAX120 - unable to login to router from Edge browser

[jmwatt1234]

Recently install Nighthawk RAX120 router.   I have been attempting to login from Edge   browser.  I did have a successful login from the web browser - but now get "authorization issue" at login - changed pw a few times,  but this did not  solve the authentication issue - any suggestions?

[jmwatt1234 · Accepted solution]

apologies - i meant to type in "netgear modem"

I have resolved my login issue

I did an admin password change from a web browser - turns out, the web browser login did NOT display pw error - i had entered an alpha only pw - maybe there was a pop up with the error? i usually block pop ups from the browser-so the error could have been a pop up message box

From my iPhone app the login update displays the rules for valid login-so from the web i entered pw according to the rules from iPhone app- and login from web was successful

so could have been a "popup blocker" on situation....

Thanks again for responding

[plemans]

Did you try a different browser?

Also, when you changed the password, did it meet minimum requirements?

Tried a simple factory reset/reinstall?

[jmwatt1234]

Tried Firefox and Brave 

New pw was valid

thanks for responding

[plemans]

what modem/gateway is it connected to? 

Might try a simple factory reset/reinstall

[jmwatt1234]

I use a Netgear router

Will give router reset a try

Thanks for y our response

[plemans]

I get you have the RAX120. but what modem/gateway is it connected to?

[jmwatt1234 · Accepted solution]

apologies - i meant to type in "netgear modem"

I have resolved my login issue

I did an admin password change from a web browser - turns out, the web browser login did NOT display pw error - i had entered an alpha only pw - maybe there was a pop up with the error? i usually block pop ups from the browser-so the error could have been a pop up message box

From my iPhone app the login update displays the rules for valid login-so from the web i entered pw according to the rules from iPhone app- and login from web was successful

so could have been a "popup blocker" on situation....

Thanks again for responding

[FURRYe38]

Be sure you clear out all browser caches and any saved password profiles in the browser before going to the routers web page. 

Try a different browser.

Factory reset the router and setup from scratch. 

[jmwatt1234]

Hi - thanks for responding

I recently solved the issue

When I entered a new pw from the web browser I entered an invalid  pw - I suspect that the browser may have responded with a pop up error, but I have pop up blocker- so I mistakenly thought my invalid pw was valid

I discovered the pw rules while using the iPhone app-so i just had to reset the pw to a valid pw