Orbi RBR50 genie app will not allow me to enable guest access

[News71]

Genie app says that the router doesn't support guest access.

I have enabled guest access on the router.

Satellite RBS50
Firmware v 1.10.1.2

IOS version of app.

[News71]

Just updated the router and satellite to the latest firmware v1.11.0.20

Guest Network is enabled

SSID broadcast is enabled

WPA2-PSK is enabled.

Still, the genie app says the router doesn't support guest WiFi.

Does anyone know how to fix this?

[Mike734]

I have the same problem. Technical support for Netgear seems to be very very limited and understaffed. I can enable the guest network through the web browser interface but not the genie app. The Orbi app is useless also. 

What at I need is a way to schedule my guest network to shut down every day at a prescribed time. Parental controls are not a solution. Come on Netgear, listen to your customers and get it together. This in not a problem with Lynksis. 

[News71]

I agree Mike. The router itself is very good, but the app and genie app are poor. Netgear needs to make some major improvements to both. ASUS has a much bet app.