Parental controls don't work opendns issue

[Zarich]

I have set up genie, I have created an opendns account, but the modem says it had trouble signing in make sure you are connected to the internet.

I opened a support, but got told my 90 days is passed so they won't help me.  Basically I have a modem that is missing advertised features and no support.

Any help?

[Zarich]

I see there is already a thread on this.  I also see this complaint has been going on for months with a constant repeat of the engineering team is working on it.  Disappointing. 

[DexterJB]

Hi @Zarich,

You should be able to login to your OpenDNS account through the NETGEAR Genie and manage your LPC (Live Parental Controls) settings.

Regards,

Dexter
Community Team