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Re: R6220 - Wifi Analytics wont get connected
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R6220 - Wifi Analytics wont get connected
Hi,
The router R6220 has been connected and I was able to access internet.
The WIFI Analytics feature placed within Netgear Genie Androd App says its Not Connected and iam not able to use any of the feature in that option.
I tried installing the Netgear WIFI Analytics as stand alone app, still its not getting connected. Tried with both the bands.
Rest of features in Netgear Genie Androd App works good and it shows the established connections correctly.
Please advise.
Thanks,
Sarav
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Re: R6220 - Wifi Analytics wont get connected
Hi @Sarav,
1. What is the firmware version of the router?
2. What version of NETGEAR Genie do you have installed?
3. Do you have it installed on a wireless device?
4. Have you tried using another device (wireless capable computer, smartphone, tablet)?
5. Are you getting an error message? If yes, what is the error message?
6. Please provide a screenshot if possible.
Regards,
Dexter
Community Team
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Re: R6220 - Wifi Analytics wont get connected
1. What is the firmware version of the router?
R6220 V1.1.0.34
2. What version of NETGEAR Genie do you have installed?
App V2.4.34
3. Do you have it installed on a wireless device?
Yes In Android mobile v 6.0
4. Have you tried using another device (wireless capable computer, smartphone, tablet)?
Tried in another Android mobile v 5.1.
It works well.
5. Are you getting an error message? If yes, what is the error message?
No errors. It says not connected. Though the wifi status is connected and I am able to access internet.
Does this app run on marshmallow Android 6.0?
6. Please provide a screenshot if possible.
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Re: R6220 - Wifi Analytics wont get connected
Screenshot attached.
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Re: R6220 - Wifi Analytics wont get connected
My mobile model is Lenovo K4 Note.
Thanks.
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