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Forum Discussion
Update to the latest Nighthawk App (formerly NETGEAR Up) WiFi Simplified
“NETGEAR Up” is now the “Nighthawk App” with all the same great features and much more to come!
The Nighthawk® App makes it easy to set up your router and get more out of your WiFi. With the app, you can install your router in few steps - just connect your mobile device to the router network and the app will walk you through the rest. Once set up, you can use the intuitive dashboard to manage your connected devices, check your Internet connection speeds, set up smart parental controls and much more!
The Nighthawk App is available on Google Play Store and Apple App Store. Visit here for more details: nighthawk-app.com
Some of the key features:
- Smart Parental Controls— Easily manage content & time online with Circle® with Disney
- Internet Speed Test— Check the broadband speeds from your service provider.
- Pause Internet— Pause the Internet to any device.
- Traffic Meter— Track Internet data usage.
- Guest Networks— Setup separate WiFi access for guests.
- Quick Setup— Get connected in just minutes.
Stay tuned more features coming to Nighthawk App in the future.
Have you updated to the Nighthawk App? Let us know in the comments below.
63 Replies
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This app works about as well as the genie app. Both garbage with no SUPPORT!!! Back to Linksys.
I just received your email to download your app and get the latest firmware. I downloaded the app to my iPhone - however I cannot log into it. It says my password for admin is incorrect - I logged into myrouter login and the password I am typing is correct yet I still cannot log into the app to get this connected and working properly. Is there someone that can help me?
The Nighthawk app doesn't even see my R8000 Router with my phone lying on top of it let alone getting to the login portion. Now with that Genie app I am not allowed to login to that either. I get the timeout error basically. With the genie app on my iphone locally I never see their "netgear##" wifi connection and Remotely via the app I get to the sending email for confirmation and I never receive it. So wish us both luck! My router works fine though I just access it via 192.168.1.1 internet address. My real **bleep** is I can't use any of these slick features without accessing these non working apps. I ordered a wireless adaptor /usb to hook up to my PC to see if it can detect the network. This has gotten so confusing now it's just ridiclious with all these damn logons, passwords BS and so on! I'm Pissed.
PS...I see BretD is busy pushing Power Gloves..LOL
- I’m having the same problem.
I don't understand the logic of making me get an app to update the router when it was working fine the way I had been doing it. What would I do if I did not have a smart phone?
Still waiting for a response on how to update the router without a smart phone
Yeah, I asked if we we're missing out on a big deal security update and I got no response from anyone. This is pretty sad as far as customer service and support goes.
It appears you have no intention to address my concern!!! I'm very disappointed in this level of customer awareness
Thank God DesMoines is with me!! Ya finally get pissed Des? I'm 65 years and I have NEVER been blown off like this from such a big Manufactuerer. It's like "**bleep** You Customers, Ya bugging us!!" This country has become such wienies, We'll take any BS any crap company gives us. Use to be we were the best around and now, well ya see what's happening here. Laters, K
- How do I pause/resume on the iOS iPhone app? I see a column header but there is nothing to top or press to toggle!
- Have you resolved this issue? Mine is doing the exact same thing!
Thanks!
- I have netgeae genie it works was such a hassle to keep it password always was wrong finally working right I never had netgear up app do I have to change to nighthawk app?
- I use it as well. It was finally fixed after a years worth of broken that I reported. Figured I’d try this new one. Seems like it might be an all around management tool. My fear is they are going to drop their access control tools exclusively for Circle. DON’T DO IT, NETGEAR!! I’m not paying for access control. Screw Disney in that regard!
- Thanks no kiddos so who cares about Disney
just downloaded the app and i agree its about as useless as the genie app. I have an R7800 and the pause internet feature doesnt work on the genie app or on netgear up. You click the radio button to pause the internet for a device and 30 seconds later the button enables on its own. Same thing happens in the genie app. As a matter of fact the whole access control feature of the nighthawk routers doesnt work properly unless you want to use a workaround. Really wish netgear would address this...my last 4 highend routers have all been netgear, but my next will probably wont be if this continues.
BradD, Any news yet??? (insert sound of crickets here)
I have two R7900P routers at one location. I installed the Nighthawk and see some use. App Version 2.13.325 Firmware v1.3.0.11_1.2.2(Test)
The one thing I noticed is that the Speed Test doesn't work. It is the Okla based speed test that I have installed on my phone (Samsung S8). The Okla Speed test on my phone works great. If I run the speed test on either router with the Nighthawk app, it says "COULD NOT CONNECT". What is with that?????????????? Anyone have the SPEED TEST portion of the app work?
:smileylol:LOL...I wish, That App won't even see my router.
- Does anyone know how to pause/resume and block devices on the iOS app? I have the header, but no buttons to switch on an off!
- I have pause/ resume slide buttons for each device but if I try and disable anything, it says "TRY AGAIN LATER". There must be a MAGIC 8 BALL inside.
- How did you get the buttons to even appear? The header is there for me, but I have no buttons to slide.
Thanks for responding!
我来自中国。
这个APP怎么下载呢？
I have this same problem. I have uninstalled and reinstalled the app several times and still no switches.
Hard to say what "this same" problem is. Subject says "Update to the latest Nighthawk App (formerly NETGEAR Up) WiFi Simplified" do this does not look like a problem. What problem (as no NTGR moderator has managed to make your in-line photo accessible 24+ hours later) please - router not supported, any password oddities, ...?
Where the hell are you Tech Dudes Hiding? This is crazy ya just blow us off like this with no support let alone any responses. Geezz, Just take a guess ya know? ANYTHING??? Quit playing those Damn video games get off your dead asses and get back to work already. Ya want a job for dummies go to Google or Utube and play all day long kiddies. This is BS!! How come nobodies pissed off yet? I never had these problems at Linksys and now I got over 600.00 invested in your hardware. How about some firmware that works?
For some reason the nighthawk appstates "Wifi router not supported"
Picture is of my nighthawk, and below it it states :D7000"
WTF???
