WNDR3700v2 and Netgear Genie and Readyshare

[golfer21]

I have a USB storage device connected to my router as \\readyshare and I can access it on the network.  If I login to my router using a browser and 192.168.1.1, I can setup my router settings.  I am also able to change the \\readyshare settings.  But if I get to the router using Genie, it says this router does not support Readyshare and it won't let me access the \\readyshare settings.  Anyone else seeing this?

[ElaineM · Accepted solution]

Welcome to the community, @golfer21

To answer your question, NETGEAR Genie is not supported on WNDR3700v2.

Here's the list of supported models and version of routers that will work with NETGEAR Genie.

The best way to access the hard drive is to use \\Readyshare or \\192.168.1.1 (IP Address of the router).

I hope this answers your question.

[ElaineM · Accepted solution]

Welcome to the community, @golfer21

To answer your question, NETGEAR Genie is not supported on WNDR3700v2.

Here's the list of supported models and version of routers that will work with NETGEAR Genie.

The best way to access the hard drive is to use \\Readyshare or \\192.168.1.1 (IP Address of the router).

I hope this answers your question.

[Netgear79]

I have router R6700 and I get the same message on Netgear Genie

[golfer21]

Thank you for your response.  Do you know if the WNDR3700v2 will be supported by Genie in a future WNDR3700v2 firmware upgrade or new Genie software version or will it never be supported by Genie?

[DexterJB]

Hi @Netgear79,

The R6700 should support ReadyShare through the NETGEAR Genie.

1. What is the firmware version of the router?

2. What is the version of the NETGEAR Genie program?

3. Have you tried uninstalling and reinstalling the program?

Regards,

Dexter

Community Team

[DexterJB]

Hi @golfer21,

It has been a while since the firmware of the device has been updated and we also cannot provide any ETA's or additional list of features for the NETGEAR Genie program.

Regards,

Dexter

Community Team

[golfer21]

Netgear WNDR3700v2 Router Firmware:  V1.0.1.14

Netgear Genie Software Version:  2.4.16

Have I tried uninstalling and reinstalling?  Yes