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Re: iOS14: Can't connect to Router
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iOS14: Can't connect to Router
Good morning:
Since my update to iOS 14 on my phone, I'm unable to connect to the router via the app. I can only get connected with ViewAnywhere. I have attempted restarting the modem, restarting my phone, deleting and reinstalling the app... all to no avail.
I have local networking turned on as well.
I also have an Orbi network, went thru the same process with the same results. The difference here is, in the Orbi settings, there is NO OPTION to connect to the local network.
Has anybody had any success fixing this or can provide any insight?
Thank you in advance!
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Re: iOS14: Can't connect to Router
Hello BigTy,
May you refer to the article below and see if you're able to view the local network access slider in your iPhone's settings. You may need to reinstall the Orbi app.
Christian
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Re: iOS14: Can't connect to Router
Thanks for your response. Unfortunately that Doesn’t help for my Orbi or Nighthawk apps.
The option for the local network slider isn’t there at all for my Orbi app and it’s already turned on for the Nighthawk app.
I’ve deleted and reinstalled both apps a number of times. My networks are still running fine, but I can only access them thru connect anywhere.
It’s really frustrating 🤷🏽♂️
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Re: iOS14: Can't connect to Router
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Re: iOS14: Can't connect to Router
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Re: iOS14: Can't connect to Router
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Re: iOS14: Can't connect to Router
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Re: iOS14: Can't connect to Router
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Re: iOS14: Can't connect to Router
I had to go to the iPhone general settings and reset the network settings. Then, under general settings, scroll down to find the VPN setting. Under that tab, I had to select the web protection (armor) that was being used and turn off the "Connect on Demand" by sliding the button to disable it.
For some reason, when "Connect on Demand" is on, my phone disconnects from the WiFi network and makes it impossible to sign in to the Nighthawk App, but when I disable it, the phone connects immediately to the app.
Hope it works for you.
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Re: iOS14: Can't connect to Router
Hello NETGEAR App Users,
If you're unable to view the local network slider within the iOS settings of your device, please reboot your iOS device and feel free to provide an update.
Thanks,
Christian
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Re: iOS14: Can't connect to Router
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Re: iOS14: Can't connect to Router
@Topperdog - May you send me a private message with your most recent case number and email address. I'd like to see if I can have your case escalated and have our support team reach out to you.
Christian
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Re: iOS14: Can't connect to Router
Case #: 43449755
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Re: iOS14: Can't connect to Router
I called and asked a simple question about it, becuase I have two Netgear routers. And I can't pull up either one with the app. They opened a support ticket, and I haven't heard a word since!
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Re: iOS14: Can't connect to Router
I cannot connect to my RBR20 with my iphone 11 with iOS 14.2. I got a message saying that Armor is not compatible with my device. I reset my router to factor and set it up again. It conneted for about a minute, then it lost the connection and I can't connect to it again. I can connect to the router through my computer browser.
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Re: iOS14: Can't connect to Router
When using IPhone 11 Pro Max iOS v 14.4 and NightHawk App 2.8.2.0 MR 60 Firmware v 1.0.6.110 I can not connect to MR60 via local network but I can via Anywhere Access.
I tried turning off Celluar, I Reset network settings and still no device found. ReInstalled app a few times and relogged in and still no device found.
The entire sytem is working correctly. I also tried some other iPhones with iOS 14.4 and it works.
Any help appreciated.
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Re: iOS14: Can't connect to Router
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Re: iOS14: Can't connect to Router
I'm having the exact same issue. iPhone 12 running iOS 14.5.1. Reset network settings on iPhone. Rebooted iPhone several times. Deleted and reinstalled Nighthawk app 3 times. Rebooted R7960P router 3 times. All of my WiFi and hardwired network devices are working. The only think that doesn't work is this stupid Nighthawk app!
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Re: iOS14: Can't connect to Router
You may also need to update the app to let it compatible with the iPhone system. If no change, you can use an repair tool like TunesKit to turn iPhone back to normal. Or try to contact app server.
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