Orbi WiFi 7 RBE973
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parental controls not working for WNR612v3

Pracks1982
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parental controls not working for WNR612v3

I have an opendns account and i enabled parental controls using NetGear Genie on my router 

WNR612v3  but nothing is getting blocked. I enabled first Custom level its not working then after that i set to moderate level
then also its not working. The firmware version for 
WNR612v3 is V1.0.0.26
 
 
Model: Genie|Desktop| Mobile| and Product Setup Genie
Message 1 of 3
DexterJB
NETGEAR Moderator

Re: parental controls not working for WNR612v3

Hi @Pracks1982,

 

1. What are the DNS values indicated on the router UI?

2. Do you have s static DNS setup on your devices?

3. Does the issue persist on all your devices?

4. Have you tried configuring the filtering level on another device (smartphone, another computer)?

 

Regards,

 

Dexter

Community Team

Message 2 of 3
DexterJB
NETGEAR Moderator

Re: parental controls not working for WNR612v3

Hi @Pracks1982,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter

Community Team

Message 3 of 3
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