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Re: parental controls not working for WNR612v3
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2016-07-08
11:53 PM
2016-07-08
11:53 PM
parental controls not working for WNR612v3
I have an opendns account and i enabled parental controls using NetGear Genie on my router
WNR612v3 but nothing is getting blocked. I enabled first Custom level its not working then after that i set to moderate level
then also its not working. The firmware version for
WNR612v3 is V1.0.0.26
Model: Genie|Desktop| Mobile| and Product Setup Genie
Message 1 of 3
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2016-07-09
04:31 PM
2016-07-09
04:31 PM
Re: parental controls not working for WNR612v3
Hi @Pracks1982,
1. What are the DNS values indicated on the router UI?
2. Do you have s static DNS setup on your devices?
3. Does the issue persist on all your devices?
4. Have you tried configuring the filtering level on another device (smartphone, another computer)?
Regards,
Dexter
Community Team
Message 2 of 3
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2016-07-20
02:50 PM
2016-07-20
02:50 PM
Re: parental controls not working for WNR612v3
Hi @Pracks1982,
I would like to follow up and check if you are still experiencing the issue.
Regards,
Dexter
Community Team
Message 3 of 3
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