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Re: 5KB7115DA0505

5KB7115DA0505

Alright i purchased a xr500 and got it up and running an all for like 2 days then last night the router just took a big doodoo on me an now she cant boot back up correclty. Right now she blinks a white led which is my power so she powers up fine but cant connect to internet/put out internet. Sometimes the power stays at a solid amber light, i tried resetting it in the back but she wouldnt reset at all i tried counting to different seconds but nothing. I had it hooked up to my specturm wfi router which was working fine bf idk if its the specturm router or what at this point idk what to do. Hopefully someone knows something.

Model: XR500|Nighthawk Pro Gaming Router
Message 1 of 9

Accepted Solutions
plemans
Guru

Re: 5KB7115DA0505

You can try recoving it with tftp or nmrpflash.  

are you on windows? if so, follow this guide

https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP

 

just make sure you enable tftp 

https://www.thewindowsclub.com/enable-tftp-windows-10

 

and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done. 

https://www.youtube.com/watch?v=R9DLrLQrpaw

 

and if that doesn't work, you can try using nmrpflash

https://github.com/jclehner/nmrpflash

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Message 2 of 9

All Replies
plemans
Guru

Re: 5KB7115DA0505

You can try recoving it with tftp or nmrpflash.  

are you on windows? if so, follow this guide

https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP

 

just make sure you enable tftp 

https://www.thewindowsclub.com/enable-tftp-windows-10

 

and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done. 

https://www.youtube.com/watch?v=R9DLrLQrpaw

 

and if that doesn't work, you can try using nmrpflash

https://github.com/jclehner/nmrpflash

Message 2 of 9

Re: 5KB7115DA0505

Okay thank you will try fasho ill letcha know if any of these work thank you again.

Model: XR500|Nighthawk Pro Gaming Router
Message 3 of 9

Re: 5KB7115DA0505

Well neither one worked i tried the tftp an i did everything he said an did even watched another video that didn't work it looked like it was working at the end part but then she went back to the blinking white led. Now the flash version is annoying i cant type in the command, it keeps closing the app i ran it as an administrator and still closed it so now i need to figure out how to type the command in the flash thingy.

Message 4 of 9
Netduma-Liam
NetDuma Partner

Re: 5KB7115DA0505

Are you able to access the interface from a Desktop/Laptop? Try going to routerlogin.net or 192.168.1.1 in your web browser.

Message 5 of 9

Re: 5KB7115DA0505

Im on laptop windows 10. I cant login to that router it takes me to my specturm internet an i feel like my specturm modem or router might of messed with my netgear router idk. Probably will return it an get a modem an a new router just for my gaming.

Message 6 of 9
Netduma-Fraser
NetDuma Partner

Re: 5KB7115DA0505

Unplug the router fully for 10 minutes, you may have experienced a brief power surge/cut, doing so will let residual power drain, then power up, wait 2 minutes and see if it's back to normal
Message 7 of 9

Re: 5KB7115DA0505

Yeah i already unplugged my main router and modem i reset my main router aswell i didnt wait 10mins i waited 35 seconds. i can try again but my xr500 is a blinking white led or a orange light still.

Message 8 of 9
Netduma-Fraser
NetDuma Partner

Re: 5KB7115DA0505

If power was the cause then unplugging it for that length of time should help
Message 9 of 9
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