Connection issues XR500

[Evanfly]

I'm back on f/w

XR500 V2.3.2.56

there is no lease obtained/expired information in connection status.all thats there is:

Connection Time	00:03:49
Connection Status	connected
Negotiation	Success
Authentication	Success
IP Address
Subnet Mask	255.255.255.255

I've blanked the ip part but it is connected

[Netduma-Fraser]

What device are you viewing it on as I can definitely see it on a PC.

[Evanfly]

I'm on my laptop

[Evanfly]

I've just flashed it back to the beta firmware but there is still no info you required?

[Netduma-Fraser]

Could you provide a screenshot of the page please? You can omit the IP if preferred.

[Netduma-Fraser]

Okay understood thank you. I believe it is the DHCP bug I mentioned then, do you have another router you could put between the modem and XR that could take some of the pressure off the XR until it is resolved?

[Evanfly]

I do but how do I set it up please

[Evanfly]

In regards to the bug is there a time frame regarding the fix?thanks

[Netduma-Fraser]

Connect your other router direct to the modem and then connect the XR to that router. Copy the WAN IP from the XR System Information page and input that into the other router DMZ.

[Evanfly]

Thank you again for your assistance

[Evanfly]

Just checking if the bug has been resolved as I haven't used the router since the problem.

[Netduma-Fraser]

NG devs have put out a debug firmware for people to use and gather information when they have the issue so assuming they get enough info they should be able to fix it soon.

[Evanfly]

Ok thank you for the update fingers crossed it gets sorted soon.

[Evanfly]

Any updates?

[Netduma-Liam]

We don't have a confirmed solution yet, but there is a new beta firmware version that's looking pretty good so I'd suggest you try that.

https://community.netgear.com/t5/Nighthawk-Pro-Gaming-DumaOS-3-0/New-Firmware-v2-3-2-120-XR500/td-p/...

Make sure you perform a factory reset after the upgrade to ensure any low-level code from the previous firmware is cleared out.