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Orbi WiFi 7 RBE973
Reply

NightHawk Xr 500 pro gaming

Killhippie
Prodigy

Re: NightHawk Xr 500 pro gaming

Just press continue and let the router set up your connection. Do you want to use one SSID or have seperate 2.4 and 5Ghz?

 

Model: XR500| Nighthawk Pro Gaming Router
Message 26 of 64

Re: NightHawk Xr 500 pro gaming

I originally tried that and had problems,it was easy to set up in bridge mode I followed a really easy guide but still no white internet light.hence why I just wanted a simple modem.
Message 27 of 64

Re: NightHawk Xr 500 pro gaming

Checked for connection and it says you are not connected to the internet.do I want netgear installation to assist?
Message 28 of 64
Killhippie
Prodigy

Re: NightHawk Xr 500 pro gaming

Fair enough. once the XR500 has run a test for your connection it will ask for your ISP username and password.

Model: XR500| Nighthawk Pro Gaming Router
Message 29 of 64
Killhippie
Prodigy

Re: NightHawk Xr 500 pro gaming

Yes you do, let it run the test

Model: XR500| Nighthawk Pro Gaming Router
Message 30 of 64

Re: NightHawk Xr 500 pro gaming

I would like seperate 2.4 and 5 please.it never asked for user name and password.its just on a configuring your internet connection page
Message 31 of 64
Killhippie
Prodigy

Re: NightHawk Xr 500 pro gaming

It will after its done configuring, also when asked you will see a tick box to have one network name untick that

Model: XR500| Nighthawk Pro Gaming Router
Message 32 of 64

Re: NightHawk Xr 500 pro gaming

I clicked yes I want it to configure and it again checked for internet for awhile and then problem detecting the internet again.
Message 33 of 64
Killhippie
Prodigy

Re: NightHawk Xr 500 pro gaming

Is the XR500 plugged into Lan 1 on the BT modem and into the yellow port on the XR500? Try again to see if it will get settings, if not we can do it manually.

Model: XR500| Nighthawk Pro Gaming Router
Message 34 of 64

Re: NightHawk Xr 500 pro gaming

Yes it is three green lights plugged into lan 1
Message 35 of 64

Re: NightHawk Xr 500 pro gaming

No you are not connected to the internet
Message 36 of 64
Killhippie
Prodigy

Re: NightHawk Xr 500 pro gaming

Have you asked the router to try again?

Model: XR500| Nighthawk Pro Gaming Router
Message 37 of 64
Killhippie
Prodigy

Re: NightHawk Xr 500 pro gaming

It will say that, did you re-run the setup test?

Model: XR500| Nighthawk Pro Gaming Router
Message 38 of 64

Re: NightHawk Xr 500 pro gaming

Yes same outcome as before no internet detected
Message 39 of 64

Re: NightHawk Xr 500 pro gaming

Yeah refreshed browser
Message 40 of 64
Killhippie
Prodigy

Re: NightHawk Xr 500 pro gaming

Okay select manual setup

Model: XR500| Nighthawk Pro Gaming Router
Message 41 of 64

Re: NightHawk Xr 500 pro gaming

Right admin account settings
Message 42 of 64
Killhippie
Prodigy

Re: NightHawk Xr 500 pro gaming

where it says does your intenet require a username and password tick yes, then enter it

Model: XR500| Nighthawk Pro Gaming Router
Message 43 of 64

Re: NightHawk Xr 500 pro gaming

I’ve typed in my new password and two security questions.im now on set up wifi
Message 44 of 64

Re: NightHawk Xr 500 pro gaming

I’m not at that stage yet it’s now asking me to set up channels two mins
Message 45 of 64
Killhippie
Prodigy

Re: NightHawk Xr 500 pro gaming

Did you do the internet setup? On wifi untick the box and it will seperate the wifi into two SSID's

Model: XR500| Nighthawk Pro Gaming Router
Message 46 of 64

Re: NightHawk Xr 500 pro gaming

Unchecked the box and set names to channels and passwords,done.now I’m stuck spinning on personalise your router.both channels I created are there.with a spinning circle below.
Message 47 of 64

Re: NightHawk Xr 500 pro gaming

It hasn’t once yet asked me for internet set up with my username or password
Message 48 of 64
Killhippie
Prodigy

Re: NightHawk Xr 500 pro gaming

It should did you select I want to set up my router? Instead of auto, also dont refresh browser. If you use an adblocker make sure thats turned off for the router setup and login by the way.

Model: XR500| Nighthawk Pro Gaming Router
Message 49 of 64

Re: NightHawk Xr 500 pro gaming

Yes I selected I want to set up.ive already refreshed browser and lost connection with the router dashboard.oddly light is still orange but I selected 5ghz Wi-Fi channel and it connected back.im now on no new firmware.please connect internet port and retry.current ver v2.3.2.22
Message 50 of 64
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